Receptionist - Cadillac Lynnfield

Job description

About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. Compensation: $19-$20 hourly The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc. Part-Time Preferred Work Hours: Monday - Thursday: 4pm - 8pm Saturdays: 9am - 6pm Company Benefits Pay and Recognition: • Weekly pay • Paid training Insurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave (disability leave) • Paid Parental Leave • Health savings • Flex spending accounts (tax-free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company match • Pet Insurance Learning, Tuition Assistance and Career Development: • Digital career path tool to assist with career development • Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: • Technician Student loan relief resources • Employee assistance program • Employee discounts on parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives, which includes paid volunteer hours • Employee referral program with bonus opportunities Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Receptionist, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs. • Greet walk-in customers and determines the nature of their visit • Answer incoming phone calls. Direct callers to appropriate department or individual • Answer basic inquiries, take detailed messages and provides basic information to all callers • Communicate with callers and customers in a professional, friendly and efficient manner • Communicate messages to the appropriate parties in a timely manner • Assist with clerical duties as requested • Other duties to be determined by management • Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required • Ability to multi-task in a fast-paced environment • Advanced computer & phone skills (Internet, MS Outlook) a must • Ability to speak multiple languages is always a plus • Must be a minimum of eighteen years of age • Must pass pre-employment screens (background and drug test) • Flexible Schedule - late shifts INDOTHER Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.