Receptionist Casual Ascot Veterinary Surgery RR-10372

Job description

Receptionist – Join Our Team Ascot Veterinary Surgery | Kalinga Park Veterinary Surgery | Albion Vet Surgery | Virginia Family Vet | SuperVets – Hendra We are looking for a friendly, reliable and motivated Receptionist to join our team across our busy Brisbane veterinary practices. This is a great opportunity for someone who enjoys working with people, loves animals and takes pride in providing excellent customer service. Our reception team plays an important role in creating a positive experience for clients and their pets, while also supporting our vets and nurses throughout the day. About the role As a Receptionist, your day-to-day responsibilities will include: Welcoming clients and their pets into the practice Answering and managing incoming phone calls and enquiries Booking and coordinating veterinary appointments Checking clients in and out and processing payments Responding to emails and general client enquiries Managing appointment schedules and keeping the reception area organised Assisting with client communication and follow-ups Processing invoices, payments and other administrative tasks Supporting our veterinary nurses, veterinarians and wider team Providing compassionate and professional service to clients, particularly during more difficult or emotional situations Helping ensure the practice runs smoothly and efficiently throughout the day About you We are looking for someone who is: Friendly, approachable and confident when speaking with clients Well organised and able to multitask in a busy environment Reliable, punctual and willing to be part of a team Calm and professional under pressure Compassionate and understanding towards both clients and their pets Comfortable using computers and learning new practice management systems A strong communicator with excellent attention to detail Someone who genuinely enjoys working in the veterinary industry and being around animals Experience in a veterinary clinic or healthcare setting highly regarded What we offer You will be joining a supportive and friendly team across our practices, with the opportunity to develop your veterinary reception and customer service skills in a rewarding environment. We value teamwork, communication, reliability and, most importantly, providing our clients and their pets with the best possible experience. If you are looking for a role where no two days are the same, you enjoy working with people and animals, and you want to be part of a dedicated veterinary team, we would love to hear from you. To apply: Please apply online with your updated resume to be considered for this fantastic opportunity. We look forward to hearing from you!