Receptionist (f/m/d)

Job description

Receptionist (f/m/d) MEININGER Hotel Edinburgh Full-time Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff ! MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting! YOUR TASKS You are a great host ensuring your guests enjoy a safe and memorable stay You are in charge of the well-being of our guests from check-in to check-out Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more You are in charge of the bar You enjoy a diverse, international work environment while we take care of an inclusive one You’re flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job Last but not least ; you’re a great colleague, not afraid to jump in to support other departments every now and then YOUR PROFILE You have initial experience (min. 1 year) in hospitality and is passionate about it You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks You are a people person, you like helping others and creating unforgettable experiences for our guests You are a team player, ready to help your colleagues and tackle challenges together You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT) You are fluent in English (B2), any other language s are a plus WHAT MEININGER OFFERS Attractive salaries Company Volunteering (2 days) 25 holidays + 5 bonus days (1 for each year you stay with us) Free language courses Regular get-togethers, celebrations and occasional parties (winter and summer team events) Quarterly evaluation rounds to make sure you’re still happy Possibility to join M-goal projects to develop personal and professional skills Staff nights and Friends and Family discount APPLICATION We are enthusiastic hosts as diverse as our guests. Feels like you? Thank you for sending us your CV. We welcome candidates from different backgrounds , cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh Contact: Will Harrington (Hotel Manager) Remote Type: On Site