Receptionist (Workplace Ambassador)

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Major Responsibilities Greet and offer hospitality to visitors and clients in a professional and courteous manner Maintain a clean, organized, and welcoming reception area Issue and activate access cards for visitors and new employees Handle the access control system to ensure building security Maintain familiarity with security and emergency procedures and initiate necessary coordination Operate the telephone switchboard efficiently Receive and route incoming telephone calls to appropriate departments or personnel Place local and long-distance calls as needed Answer requests for information, assisting callers by determining the nature of their business Promote a friendly office environment through positive interactions Manage conference room bookings and scheduling Handle incoming and outgoing mail, including coordination with courier companies Provide support assistance in other office functions as required Perform related administrative duties as assigned Respond to inquiries from staff, visitors, and clients in a timely and professional manner Resolve or escalate issues as appropriate Maintain a high level of customer service at all times Ensure the reception area and front office spaces are well-maintained and project a professional image Stay informed about company events, staff movements, and other relevant information to provide accurate information to visitors and callers Maintain visitor logs and other relevant records Any other tasks assigned by management within the scope of the role Qualifications and Skills: High school diploma or equivalent; some college education preferred Previous experience in a receptionist or customer service role Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Familiarity with office equipment and telephone systems Strong organizational and multitasking abilities Professional appearance and demeanor Ability to work independently and as part of a team Customer-oriented with a positive attitude What we can do for you: At JLL, we value our front-line team members who create positive first impressions for our company. We offer a professional work environment, competitive compensation, and opportunities for growth. Join our team and be an essential part of our client-facing operations. Apply today! Location: On-site –Colombo, Sri Lanka If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.