Recovery Measurement & Reporting Analyst (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the Role:

The Recovery & Measurement Reporting Analyst's primary responsibility is transitioning delinquent accounts from our internal collections team to an external law firm network. Additionally, this position will support the management of our external law firm network and perform tasks to maintain the Recovery Team's strategy and drive revenue. This role reports to the Senior Recovery Lead.

Responsibilities:

• Prepare, review and distribute all required documentation to external agency partners on both a recurring and ad-hoc basis
• Maintain up-to-date records of default accounts, including managing flip accounts and tracking placement data across internal platforms (e.g., Salesforce)
• Assist with managing relationships with our outside law firm and collections agency network
• Prepare and review documentation to support litigious activity on default accounts
• Conduct quality audits on placement and recovery records; identify discrepancies, track changes, and follow up with law firms to ensure data accuracy and compliance
• Audit SIF/PIF reports submitted by external agencies against internal finance records to verify accuracy and flag discrepancies.
• Pull account-level reporting and assist with ad-hoc data requests as needed

Requirements:

• 1 or more years of experience with analytics, data science, litigation, or financial services.
• Strong written and verbal communication skills.
• Ability to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals
• Experience using Microsoft Office or Google Suite products (Advanced Excel required)
• Familiarity with Salesforce or a similar CRM
• Basic SQL experience — ability to run and write queries for data pulls and reporting
• Basic Python knowledge a plus (familiarity with scripting for data processing or automation preferred)

Compensation:

The budgeted annual salary range for this position is $44,000 to $65,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.