Recreation Services Manager

Job description

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Recreation Services Manager to support a unique US Navy program based on the island of Diego Garcia. JOB RESPONSIBILITIES The Recreation Services Manager is responsible for managing and overseeing all morale, welfare, and recreation (MWR) programs and activities, ensuring compliance with safety standards, customer service expectations, and operational goals. This role includes supervising recreational staff, coordinating events, and maintaining program excellence. Key responsibilities include, but are not limited to: Managing resale operations and recreational programs to ensure they meet the needs of the military community on the installation. Ensuring compliance with CNICINST 1710.3 - Chapter 1, Section 114 , which governs the handling and storage of hazardous materials, and maintaining current CPR certification for all relevant personnel. Training employees in customer service standards equivalent to the Navy’s MWR Star Service, Achieving Extraordinary Customer Relations (AECR) course. Being readily available during regular working hours and ensuring availability or that of a designated alternate within one hour for emergencies or contingencies. Acting as a certified American Red Cross Lifeguard Training Instructor , providing training to designated personnel as required. Proficiently officiating sports, including but not limited to Soccer, Basketball, Volleyball, Softball, and Flag Football , and ensuring the quality and fairness of all MWR-sponsored sports leagues and tournaments. Organizing and promoting diverse recreational events and activities for installation personnel and families, ensuring engagement and participation. Collaborating with various stakeholders to maintain and promote MWR programs, enhancing morale and welfare initiatives. Monitoring and documenting the use of MWR facilities and services to ensure operational effectiveness and compliance with Navy guidelines. Overseeing budgets, financial records, and facility resources to allocate funding and maintain fiscal responsibility. MINIMUM REQUIREMENTS A four-year degree from an accredited college or university with a major study in one or more recreation, sports management, business administration, or a related field. Alternatively, three (3) years of general experience demonstrating successful knowledge and application of the goals, principles, methods, and techniques of recreation, alongside an understanding of the interests and motivations of individuals and groups . A minimum of five (5) years of specialized experience in roles such as an NF-4 with a Non-Appropriated Funds Instrumentality (NAFI) or a middle manager role in a similar civilian operation. Certification or ability to become a certified American Red Cross Lifeguard Training Instructor . Proficiency in officiating sports such as Soccer, Basketball, Volleyball, Softball, and Flag Football. Completion of, or willingness to achieve, MWR Star Service, AECR training certification . Current CPR certification or the ability to obtain such certification prior to hire. High school diploma or equivalent. Strong leadership and organizational skills to manage multiple programs and provide effective oversight of recreational staff. Must be in possession of a valid passport and be able to travel internationally. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment. PREFERRED QUALIFICATIONS Master’s degree or advanced education in Recreation, Business Administration, or a related field. Previous experience managing large-scale recreational activities in military or civilian facilities. Knowledge of Navy MWR program standards and operational mandates. Familiarity with recreational program management in OCONUS (Outside the Continental United States) or austere environments, particularly in a multi-national workforce setting. Exceptional interpersonal, communication, and problem-solving skills. OTHER RESPONSIBILITIES Safety : Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy-aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality : Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities. Procedure Compliance : Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.