Recruiting Operations

Job description

ABOUT MERCOR Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. ABOUT THE ROLE You’ll be a core member of Mercor’s Recruiting Operations team, supporting hiring across multiple functions. This role is focused on high-quality coordination, ATS (Ashby) management, and ensuring a seamless candidate experience at scale. You’ll partner closely with recruiters and hiring teams to keep processes running efficiently—from scheduling interviews to maintaining clean pipeline data to supporting recruiting events and onsite logistics. This is a highly operational role with broad exposure across teams, ideal for someone who thrives in fast-paced environments and enjoys building structure in ambiguity. WHAT YOU’LL DO OWN SCHEDULING & COORDINATION - Coordinate interviews across screens, take-homes, virtual loops, and onsites across multiple teams - Manage complex scheduling across candidates, interviewers, and stakeholders - Ensure interview loops run smoothly and on time - Handle reschedules, conflicts, and last-minute changes with speed and attention to detail MAINTAIN ATS (ASHBY) & PIPELINE HYGIENE - Maintain accurate, up-to-date candidate records in Ashby across all roles - Ensure consistent tagging, stage movement, and data integrity - Support reporting and pipeline visibility by keeping data clean and structured - Flag inconsistencies or gaps in process and follow up with recruiters as needed SUPPORT CANDIDATE EXPERIENCE - Serve as a key point of contact for candidates throughout the interview process - Ensure clear, timely, and thoughtful communication at every stage - Anticipate and resolve logistical issues before they impact candidates - Support post-offer coordination and onboarding logistics SUPPORT EVENTS & ONSITE LOGISTICS - Help plan and execute recruiting events (e.g.,Superdays, candidate dinners, networking events) - Coordinate logistics including scheduling, communications, travel, and onsite execution - Ensure a high-quality, organized, and welcoming onsite experience AD HOC PROJECTS & PROCESS SUPPORT - Support recruiting operations projects and process improvements as needed - Assist with documentation, templates, and workflow standardization - Step in where needed to unblock coordination or operational gaps WHAT WE’RE LOOKING FOR - 2–5 years of experience in recruiting coordination, recruiting operations, or similar roles - Experience with Ashby (or similar ATS) - Strong organizational skills and attention to detail - Ability to manage multiple priorities and stakeholders in a fast-paced environment - Clear, professional communication (written and verbal) - High ownership and reliability—you follow through and keep things moving COMPENSATION - Aggressive quarterly performance bonus structure - Generous equity grant vested over 4 years - $15K relocation bonus (for moving to the Bay Area) - $10K housing bonus (if you live within 0.5 miles of our office) - $1.5K monthly stipend for meals - Free Equinox membership - $200 monthly laundry reimbursement - $200 monthly personal wellness reimbursement - Health, Dental, Vision insurance401(k) with company match