Recruiting Systems Administrator

Job description

**ABOUT QUINCE** Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. **OUR CULTURE** Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. - We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. - Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. - Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. **THE ROLE** **Recruiting Systems Administrator** We are looking for a Recruiting Systems Administrator to own the day-to-day administration and optimization of our talent acquisition tech stack. You will be the go-to expert for Greenhouse (ATS), ModernLoop (interview scheduling) and adjacent recruiting tools, including systems built in-house. You will keep these systems configured, connected, and running cleanly so recruiters and coordinators can move fast and hiring teams have a seamless experience. You will also help shape and maintain the talent tooling we build in-house. This is a hands-on role for someone who loves solving problems, tightening processes, and finding opportunities to automate repetitive work as we scale hiring across the business. **Responsibilities** - Administer and configure Greenhouse, ModernLoop, and adjacent recruiting tools, including job templates, interview plans, scorecards, approval chains, and permissions. - Manage user access, roles, and permission groups across the TA stack, ensuring the right people have the right level of access and offboarding is timely. - Build and maintain recruiting workflows and automations that reduce manual steps for recruiters and coordinators. - Own data hygiene in the ATS, including deduplication, field standardization, and routine audits to keep reporting reliable. - Support integrations between recruiting tools and downstream systems, and partner with the Systems Engineers on troubleshooting data feeds. - Serve as tier-one support for recruiter and coordinator system questions, triaging issues and resolving them or escalating with clear context. - Coordinate with vendors on support tickets, release management, new feature rollouts, and configuration changes. - Document system configurations, standard operating procedures, and training materials so knowledge does not live in one person's head. - Identify and implement opportunities to automate recruiting operations, applying AI-enabled tooling to improve speed and accuracy. **Qualifications** - 5+ years of experience administering recruiting or HR systems, with hands-on Greenhouse or comparable ATS administration. - Strong working knowledge of interview scheduling tools such as ModernLoop and their configuration. - Demonstrated experience managing user access, permissions, and workflow configuration in SaaS platforms. - A track record of improving data hygiene and building reporting-ready processes. - Experience supporting integrations between systems and coordinating with vendors on troubleshooting. - An automation mindset and comfort using AI-enabled tools to streamline repetitive operational work. - Excellent problem-solving skills and strong attention to detail, with the ability to translate recruiter needs into system solutions. - Clear written communication and a habit of documenting processes for a scaling team. - Experience with SQL and APIs a plus *All posted ranges are reflective of base salary and may vary depending upon experience level and location.* *Bonus and equity may also be provided for eligible roles.* Pay Range $126,000—$172,000 USD **WHY QUINCE?** Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. **EQUAL OPPORTUNITY & HIRING INTEGRITY** Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing [this accommodation form](https://forms.gle/DpJ11jHa1WbqfUWB9). We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. *Security Advisory: Beware of Frauds* At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.