Reference and Reading Room Manager, UNLV University Libraries [R0152689]

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or . Job Description The University of Nevada, Las Vegas invites applications for Reference and Reading Room Manager, UNLV University Libraries [ R0152689 ]. ROLE of the POSITION Reporting to the Head of Special Collections Research, Engagement, and Instruction, the Reference and Reading Room Manager (RRM) provides strategic oversight and leadership of Special Collections and Archives (SCA) public service points, including our onsite reading room and remote reference queries. They ensure that knowledgeable and effective reference and research services are provided to all SCA patrons. The position supervises 3-5 student assistants in the performance of reference and administrative duties essential to the division. Responsibilities: Develop and implement policies and workflows for conducting all aspects of the reference process, following professional standards for public services. Train all SCA faculty, staff, and students who work on the reference desk, ensuring that everyone who works the desk is maintaining a high level of customer service Serve 8 hours per week on the reference desk and coordinate both the reference desk and paging schedules. Troubleshoot and resolve problems that arise in the reading room and discern when an issue may need to be escalated to a higher authority. Serve as the first point of contact for SCA email and phone reference requests, managing the majority of remote reference queries. Develop expertise in general Las Vegas and Nevada history and SCA’s archival and rare book holdings in order to provide effective reference assistance. Coordinate responses to copyright and permissions requests, conducting research on the copyright status of items in the collections and overseeing the permissions process. As such, they are expected to understand the basics of US copyright law. Collaborate with colleagues in Digital Collections to manage the reproduction workflow, accurately invoice patrons for orders, and manage the PCI-compliant payment process. Collaborate with the Head of Special Collections Research, Engagement, and Instruction to develop and execute outreach events, coordinate instruction sessions, select materials for classes, and supervise students during instruction activities. Coordinate and provide tours of the division. PROFILE of the UNLV UNIVERSITY LIBRARIES As a strong partner in research and student learning, UNLV Libraries fosters critical thinking and lifelong learning at one of the nation's fastest growing universities. University Libraries comprises Lied Library and four branch libraries and we are a gateway to more than 80,000 electronic journals, 1.2 million volumes, and 1.4 million e-books. We welcome individuals with diverse backgrounds to join our growing organization of over 120 experienced faculty librarians, professionals, and staff members. The primary mission of the Special Collections and Archives Division is to collect, preserve, provide discovery and access to, and promote, interpret, and instruct in the use of our materials. Special Collections and Archives document the history, culture, and physical environment of the city of Las Vegas, the Southern Nevada region, the global gaming industry, and the University of Nevada, Las Vegas. Our collections include manuscripts, books, photographs, periodicals, maps, architectural drawings, oral history interviews, audiovisual materials, University archives, born-digital records, and other cultural artifacts. Significant collecting areas are: gaming and gambling; regional community groups and organizations; sexual entertainment and economies; Las Vegas entertainment and the arts; Las Vegas and urban resort architecture; mining and railroads; and Southern and Central Nevada history. The division is comprised of three departments: Technical Services, Public Services, and Digital Collections. It also includes the Libraries’ preservation unit and conservation lab and the Oral History Research Center. Staff includes 10 academic faculty positions, 6 administrative faculty positions and multiple student and temporary positions. COMMITMENT to DIVERSITY of the UNLV UNIVERSITY LIBRARIES The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as leading a respectful, positive work environment. The University Libraries values begin with our belief that everyone deserves a welcoming, inclusive, and equitable environment where they are treated with respect and dignity . The Libraries extends its commitment to diversity and equity in employment and especially welcomes applications from women, persons of color, persons with disabilities, persons of minority sexual orientation or gender identity, and others who contribute to diversification. MINIMUM QUALIFICATIONS This position requires a Bachelor’s Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA), 3 years of experience working in archives or library public services and 1 year of experience supervising students or paraprofessional employees. Credentials must be obtained prior to the employment start date. Competence and sensitivity in working with individuals who are highly diverse regarding many facets of identity, including but not limited to gender, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion Knowledge of basic library operations and reference interview strategies Knowledge of best practices for care and handling of archival materials Demonstrated proficiency with technology and common office computing software, library databases and management systems such as Alma and Primo, and project management software such as Trello or AirTable Strong customer service, interpersonal, written, and verbal communication skills, with the ability to establish and maintain positive working relationships with diverse faculty, staff, administrators, students, and external partners Strong organizational, project management, and time management skills, with the ability to manage detailed tasks, assess needs, develop action plans, and coordinate with appropriate stakeholders Ability to work independently with minimal supervision and collaboratively across organizational levels and employee classifications Strong analytical, problem-solving, and conflict-resolution skills, with the ability to exercise sound judgment and respond professionally to varying situations Ability to lift boxes that weigh up to 40 pounds and maneuver carts that weigh up to 100 pounds PREFERRED QUALIFICATIONS Knowledge of Las Vegas and Southern Nevada history Knowledge of U.S. Copyright Law Strong training and teaching skills COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY This is a full-time, 12-month, Administrative Faculty position at a Grade B. Minimum salary is $64,600. Salary is competitive with those at similarly situated institutions and dependent upon labor market. For more information on salary ranges please visit UNLV Salary Range . In addition, University Libraries is committed to and helps fund professional development opportunities: each position receives annual allotment for professional development activities. BENEFITS OF WORKING AT UNLV Competitive total rewards package including: Paid time off, sick leave, and holidays Excellent health insurance including medical, dental and vision Comprehensive retirement plans and voluntary benefits programs No state income tax Tuition discounts at Nevada System of Higher Education (NSHE) schools Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS Employee recognition and appreciation programs UNLV athletics ticket discounts Statewide employee purchase program discounts RebelCard discounts on and off campus Wellness programming for all UNLV faculty and staff at no cost Opportunity for career advancements to leadership roles Connect with colleagues with shared interests Personal and professional development opportunities A comprehensive onboarding program, Rebels: Onboard Support and resources available for veteran applicants — contact or visit our Veterans Webpage . HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Reference and Reading Room Manager Search Committee Chair . Although this position will remain open until filled, review of candidates’ materials will begin on August 17, 2026 . Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact for support. For assistance with the application process, please review instructions on How to Apply . For further assistance contact UNLV Human Resources at (702) 895-3504 or . SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0152689” in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us on line at: EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: (702) 895-4055; Email: , or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: ; or to both. Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.