Referral Coordinator

Job description

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a full-time Referral Coordinator to join our Client Experience Team. If you are detail-oriented and have a genuine love of and respect for all animals, we would love to hear from you! About This Position: As a Referral Coordinator you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis’ Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond. Wage Range: 22-24 hourly depending on experience, education, and certification. Schedule: This position is anticipated to be Monday – Friday, 40 hours per week. As you will be working in conjunction with our Specialty departments, the hours will closely align with standard daytime business hours. What are we looking for in a candidate? High school diploma or GED required Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role At least 6 months of experience in an emergency or specialty veterinary setting Prior experience using veterinary practice management software required Veterinary assistant experience is a plus Any suitable combination of experience or education may substitute for the above. What you can look forward to at DoveLewis: Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees. Equitable Health Benefits including Medical Dental Vision $0 mental health copays preventative care LGBTQIA-friendly providers options for families Life Insurance Flexible Spending Account (medical and dependent care) Paid vacation and sick time Holiday pay Bereavement leave, including time off when a pet family member passes away 403(b) retirement account with free financial advising available Student debt repayment assistance for all employees As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis. How to apply: To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered. DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.