Regional Food Services Manager

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: Position Summary The Regional Food Services Manager oversees all food service operations across eight Centerstone Peer Support and PSR locations, which serve hot and cold congregate meals to approximately 240 adult clients daily. This role ensures strict compliance with USDA nutrition standards, follows FDA Model Food Code, and TDMHSAS Licensure. The Manager acts as the technical authority on food safety, spearheads staff training, manages multi-site logistics, and guarantees that meal documentation supports critical federal grants and reimbursements. Essential Duties and Responsibilities 1. Regulatory Compliance & Food Safety Ensure all kitchens strictly adhere to the FDA Model Food Code Conduct continuous monthly self-inspections across all sites to ensure compliance and implement immediate corrective actions for any failed checks. Oversee pest control, chemical safety, and kitchen safety protocols, including prompt responses to any foodborne illness complaints or imminent health hazards. 2. Menu Planning & Dietary Management Design weekly menus that align with the Dietary Guidelines for Americans and the USDA Child and Adult Care Food Program (CACFP) adult meal pattern. Ensure the safe preparation of modified diets, including low-sodium and diabetic-friendly meals. Maintain strict allergen management protocols and ensure safe cross-contamination prevention strategies. 3. Documentation & Grant Administration Oversee the real-time completion of all required food service logs across the 8 sites Ensure proper retention of all temperature, cleaning, and training records to satisfy any audit requirements. 4. Staff Training & Supervision Direct the onboarding of all new food service staff and participating peer specialists, verifying their competency in handwashing, thermometer use, and sanitation before unsupervised work. Deliver a rolling monthly in-service training curriculum covering topics such as the Big Six Pathogens, employee health reporting, time/temperature controls, and allergen management. Ensure that each site maintains an active Person in Charge (PIC) on every shift who can demonstrate food safety knowledge to health inspectors. 5. Multi-Site Logistics & Inventory Govern safe food transport protocols, ensuring all transported food stays out of the temperature danger zone (41°F to 135°F) in insulated carriers and that transport logs are maintained. Manage inventory using First In, First Out (FIFO) methods, oversee vendor deliveries, and track program waste to adjust production and control costs. Supervisory Responsibilities This position has supervisory responsibilities, which may include providing direction, training, coaching, and performance feedback in accordance with system policies. Knowledge, Skills, and Abilities Deep understanding of the FDA Food Code and recordkeeping requirements. Exceptional organizational and documentation skills to support grant compliance, paired with the ability to train and motivate peer support staff in a clinical mission-driven environment. Minimum Qualifications Education High school diploma or GED required. Experience Two years of relevant experience managing food service operations, institutional catering, or adult day program meal services. Licenses and Certifications Must hold and maintain a current Certified Food Protection Manager (CFPM) credential accredited by ANAB-CFP. Preferred Qualifications N/A Physical and Work Environment Requirements Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position may involve routine use of office, clinical, or electronic systems and equipment. Duties may require prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. [Add applicable conditional statement(s) if needed] Program and State-Specific Requirements (When Applicable) Disclaimer The statements herein are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties and responsibilities may change at any time with or without notice. Time Type: Full time Pay Range: $48,300.00--$67,700.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.