Regional MIS Support

Job description

Job Description Summary: Deliver reliable IT support by handling troubleshooting, resolving escalated issues, and maintaining daily operational systems while supporting process improvement and reporting activities. Job Description: Provides customer support services to internal and external customers. Applies working knowledge of day to day operating environment and techniques utilizing available tools and customer applications. Responsible for expediting resolution of escalated issues and investigating to resolve IT support issues. Applies strong PC/LAN knowledge for daily troubleshooting of issues. Participates in defining support processes, procedures and producing reports and metrics as defined. Job Requirement: Candidate must possess at least a Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent. At least 3 year(s) of working experience in the related field is required for this position. Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Hardware or equivalent. Full-Time position(s) available. "Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"