Regional Office Manager - Auto Body

Job description

What You'll Do This leadership role combines team development, operational oversight, and customer service to ensure a smooth repair experience from start to finish. Responsibilities include: Lead, coach, and support a team of estimators while helping new team members succeed. Oversee daily front office operations and maintain efficient workflows. Partner closely with production leadership to ensure seamless communication between departments. Review vehicle damage, prepare repair plans, and utilize estimating software. Document vehicle condition through photos and administrative documentation. Prepare total loss estimates when applicable. Help maintain high standards for customer communication, accuracy, and operational efficiency. Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront. What We're Looking For At least two years of experience in collision repair, automotive, or dealership operations. Experience using collision estimating software. An understanding of insurance claims and repair processes. Strong leadership, organizational, and communication skills. The ability to prioritize multiple tasks while maintaining attention to detail. A positive, solutions-focused attitude and commitment to continuous improvement. A valid driver's license. Ability to maintain a Monday thru Friday 7:30AM to 5:30PM schedule Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Your inquiry and all conversations will remain confidential throughout the hiring process, regardless of the outcome. B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16 locations and counting, we’re committed to growth, training, and promoting from within. Why this opportunity stands out: Lead, coach, and develop a talented front office and estimating team. Work within proven operational systems that support consistency, accountability, and success. Be empowered to make an impact while helping shape the future of your team. Grow your career in an organization that values leadership, continuous improvement, and internal advancement. If you're looking for your next leadership opportunity with a company that invests in its people and provides the tools and support to succeed, we'd love to connect with you. .