Regional Operations Manager

**Required Travel** :Minimal **Managerial - Yes** **Location:** :India- Gurgaon (Amdocs Site) ## **Who are we?** Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit [](http://www.amdocs.com) At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. ## **In one sentence** Real Estate & Facilities manager manages and leads the day-to-day operations and real estate of the business paying special attention to the premises on which the business is located. ## **What will your job look like?** **The Opportunity** A leading **global technology multinational** is seeking a **Regional Operations Manager** to provide direction and hands‑on leadership for its major center in Gurugram. This role carries **end‑to‑end accountability** for Regional Operations for Gurugram covering: - Real Estate & Facilities - Meals & Refreshments - Vehicles & Transportation - Health & Safety (EHS) - Physical Security --- **Key Responsibilities:** 1. **Regional Operations Leadership** - Provide **regional leadership** across all operational domains, ensuring excellence in service delivery, safety, quality, and scalability - Act as the **single point of accountability** for operational outcomes for Gurugram - Enable **real‑time decision‑making** and resolution of complex, cross‑functional operational issues 2. **Real Estate & Facilities** - Contribute to **regional** **real estate strategy** including planning, portfolio optimization, lease negotiations, renewals, consolidations as required - Oversee facilities operations to deliver **safe, reliable, future‑ready, and sustainable workplaces** - Champion **ESG, sustainability, and smart‑workplace initiatives** 3. **Health, Safety & Physical Security** - Govern robust **EHS frameworks** for Gurugram - Lead Gurugram **physical security strategy**, crisis management, business continuity planning, and incident response - Partner with global security teams to proactively manage and mitigate regional risks 4. **Financial & Commercial Accountability** - Own local **budgets** with full **P&L responsibility** - Lead site level **OPEX and CAPEX planning**, cost optimization, and gross‑margin improvement initiatives - Establish and track **KPIs, SLAs, and performance dashboards** aligned to business outcomes ## **All you need is...** **Candidate Profile** **Experience & Qualifications** - **12 - 15 years of managerial experience**, preferably in **technology or multinational organizations** - Proven experience leading **operations** in Gurugram within a global operating model - Strong background in **P&L ownership** and management of large site - Leadership experience in **fast‑paced, growth‑oriented environments** - **University degree** in Legal, Finance, Operations, Economics, Engineering, or a related discipline. Electrical Engineering will be preferred. - **MBA strongly preferred / expected** for this level --- **Leadership & Professional Capabilities** - Strategic thinker with a **strong business partnership orientation** - Proven builder of **high‑performing, engaged, and collaborative leadership teams** - Strong **change and transformation leadership** capability - Customer‑centric mindset with a consistent record of delivering **measurable business results** - **AI, automation, and innovation‑driven outlook** --- **Core Competencies** - Strategic Orientation - Business Partnership - Operational Excellence & Efficiency - Continuous Improvement - Financial & Commercial Acumen --- **Measures of Success** - Improved **cost efficiency, service quality, and employee experience** in Gurugram - Strong governance with **no major compliance, safety, or security incidents** - Visible adoption of **AI‑enabled and digitally mature operations** High credibility and trust with senior leadership regionally and globally ## **Why you will love this job:** - You will be working with different kind of vendor and contractors management,. - Demonstrates a comprehensive understanding of both Real Estate and Facilities - You will have ability to optimize building/s efficiency and strive to lower costs. **[Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce](https://www.amdocs.com/sites/default/files/Amdocs-Nondiscrimination-Statement.pdf)**