Regional Quality Manager

Job description

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for over 90 years. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: Variable but will primarily be 4pm-2am Salary Range: $90,000-$120,000 The Regional Quality Manager will be responsible for overseeing and improving quality processes across multiple terminals in their assigned region. This dynamic role requires a leader who can effectively manage quality initiatives and influence cross-functional teams to ensure the highest standards of freight handling and transportation. Key Responsibilities Develop, implement, and maintain quality processes and procedures across multiple terminals within the assigned region Introduce and integrate new quality procedures specific to LTL operations Providing guidance to field leadership on establishing and following best freight handling practices Foster a culture of continuous improvement and quality excellence in freight handling Conduct regular site visits to monitor and assess quality performance Establish and track key performance indicators (KPIs) for safety, quality, delivery, and cost efficiency Analyze data to identify trends and areas for improvement in freight operations Implement corrective actions and best practices to enhance overall quality and customer satisfaction Responsible for dunnage inventory and ensuring proper usage Troubleshoot quality issues at the customer level Qualifications Ability to travel regularly within the region. Travel expected to be up to 75% Strong knowledge of LTL operations and freight handling processes 5 years of management experience within the transportation or logistics industry Bachelor’s degree in Logistics or Supply Chain Related field preferred but not required Willingness and flexibility to work multiple shifts