Regional Retail Controller

Job description

BESTSELLER is a family-owned global fashion company founded in Denmark in 1975. Today, more than 24,000 colleagues worldwide develop and grow brands such as JACK & JONES, VERO MODA, ONLY, NAME IT, SELECTED, and many more. From our Vienna office, BESTSELLER Region East operates across more than 40 countries, supported by hubs in Ljubljana, Istanbul, Athens, and Dubai. Together, we drive our retail and wholesale business across diverse and fast-growing markets. As we continue to grow and develop our retail business across Region East, we are looking for a commercially driven Regional Retail Controller. In this role, you will act as a key sparring partner to our Regional Retail Partner Manager and support our Retail Managers across the sub-regions. Combining strong analytical skills with commercial understanding, you will turn performance data into actionable insights and support decisions across both our partner and own-store business. This is an opportunity for someone who enjoys connecting numbers with retail reality – understanding what drives performance, challenging assumptions, identifying opportunities, and helping our teams make strong commercial decisions across multiple international markets. REGIONAL RETAIL CONTROLLER (f/m/d) Location: Vienna Full time (38,5 h/weekly, all in) RESPONSIBILITIES Act as a key sparring partner providing commercial and financial insights to support decision-making Support Retail Managers across our sub-regions in steering the performance of both partner and own-store business Manage and steer B2C and B2B retail budgets and business cases across partners, markets, and own stores Coordinate regional planning, budgeting, and forecasting cycles and ensure consistent follow-up across markets Monitor actual performance against budgets, forecasts, and business cases, proactively highlighting deviations, risks, and opportunities Deliver in-depth performance and profitability analyses across markets, partners, and own stores and translate insights into actionable recommendations Track and evaluate business cases after implementation, including sales performance, profitability, and ROI Define and monitor regional KPIs and performance management standards Own and continuously improve regional reporting and reporting tools, including regular and ad-hoc analyses Benchmark performance across markets, partners, and own stores to identify performance gaps, opportunities, and best practices Ensure high data quality, consistent KPI definitions, and reliable reporting across Region East QUALIFICATIONS Relevant experience in retail controlling, commercial controlling, retail performance, business analysis, FP&A, or a comparable commercially focused role Strong understanding of retail business models and commercial performance; experience in fashion, consumer goods, or another multi-site retail environment is a strong advantage Solid experience with budgeting, forecasting, business cases, profitability analysis, and performance management Strong analytical skills and the ability to turn complex data into clear commercial recommendations Commercial mindset with a genuine interest in understanding what drives sales, profitability, and sustainable retail performance Confidence in challenging assumptions and acting as a constructive sparring partner to senior stakeholders Advanced Excel skills and strong experience with reporting and analytical tools; experience with BI tools is an advantage Strong communication and presentation skills, with the ability to make complex information clear and relevant to different stakeholders Highly structured, proactive, and solution-oriented, with a strong sense of ownership Comfortable working across different markets, functions, and cultures in an international environment Fluent English, both written and spoken; additional languages are an advantage Willingness to travel within Region East when required WHAT WE OFFER At BESTSELLER, you become part of a culture where new ideas are welcomed and we move quickly from idea to action. A key regional role based in Vienna, with exposure to multiple international markets The opportunity to directly influence commercial decisions and retail performance across Region East Close collaboration with the Regional Retail Partner Manager, Retail Managers, and international business partners Freedom and responsibility from the start A fast-moving environment where insights are translated into action and decisions are made close to the business Opportunities to learn, develop, and grow within BESTSELLER An international and culturally diverse workplace where different perspectives are valued Attractive employee benefits and fashion-related advantages #BSRE READY FOR YOUR NEXT MOVE? If you enjoy connecting numbers with business, challenging performance, and turning insights into commercial action, we would love to hear from you. At BESTSELLER, we value different perspectives, backgrounds, and experiences. We are committed to creating an inclusive workplace where everyone has the opportunity to contribute, develop, and succeed. At BESTSELLER, WE OWN IT! Please include information about your work authorization for Austria in your application. The gross monthly salary for this position is based on the Austrian Collective Agreement for the Retail Sector. The actual starting salary will be determined individually based on your qualifications and experience.