Regional Supervisor, Last Mile (Johor Bharu)

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. ### Job Responsibilities - Assist Region Heads in monitoring Station performance and operational compliance - Improve operational processes that directly translate into higher delivery performance metrics - Enforce company policies, procedures and disciplines as appropriate. - Assist in the planning of curriculum and lessons for Station under their supervision - Provide general and technical training to Station under their supervision - Assist in conducting Station assessment audits - Perform other duties related to the job that may be assigned on case to case basis - Report any noncompliance in Station operational processes to the Management - Conforms to the Quality Management System, OH&S management system & GDPMD system requirements - Take care of own and others' safety. - Participate in QMS, OHS & GDPMD related programmes such as training, campaign, induction and others. ### Job Requirements - Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field. - At least 2 Year(s) of working experience in a related field is required for this position. - Required language(s): Bahasa Malaysia, English - Required to travel - Strong presentation, facilitation, and influencing skills - Data-driven decision making mentality and “can-do” attitude