Regional Translator- German Language Specialist

Job description

Regional Translator- German Language Specialist We want you to “Grow Your Career” with us At Couples Resorts, we offer the most Inclusive Vacation anywhere with the highest level of repeat guests, because all of our decisions and actions are done with our guests in mind. We work hard to preserve an environment of trust, respect, and superior service. We love what we do, and we do it with passion and pride by inspiring and being inspired by our team and our guests. If you share these values, want to be a part of a dynamic team, and have the requisite experiences, competencies, and qualifications below, then we invite you to submit your application for the position of Regional Translator Position Summary The Regional Translator is a detail-oriented and culturally fluent German Language Specialist . This role will be responsible for facilitating clear, accurate, and culturally appropriate communication between our resort staff and German-speaking guests across two properties in Negril. The ideal candidate will possess excellent language skills, hospitality awareness, and a passion for enhancing the guest experience through meaningful, localized communication . Key Responsibilities: Translation & Interpretation Translate written materials such as brochures, menus, signage, promotional content, and digital assets from English to German and vice versa. Provide verbal interpretation during guest interactions, tours, meetings, and special events. Ensure consistency in tone, terminology, and messaging in communications. Guest Experience Support Assist German-speaking and all other guests with inquiries, reservations, concierge services, and issue resolution. Educate guests on resort policies, activities, and amenities in their native language. Proactively identify and address language-related service gaps. Liaise with other departments to facilitate the smooth arrival and departure of guests. Marketing & Content Localization Collaborate with marketing teams to adapt promotional campaigns and digital communications for German-speaking audiences. Ensure all content reflects the Couples Resorts brand identity while being culturally relevant. Quality & Compliance Uphold brand and service standards by ensuring all translated materials meet quality and accuracy benchmarks. Review and revise outdated or unclear German translations across resort documents and digital platforms. Qualifications: Fluency in both German and English (spoken and written) is required. Additional languages are a plus. Bachelor’s degree in Translation, Linguistics, Hospitality, Communications, or a related field. Minimum 2–3 years of professional translation or interpretation experience; hospitality or tourism sector preferred. Strong intercultural communication skills and sensitivity to guest needs. Proficient with translation tools, Microsoft Office Suite, and digital content platforms. Excellent attention to detail and time management skills. Preferred Skills: Familiarity with Jamaican culture and local dialects. Knowledge of hospitality industry standards and guest service protocols. Are you the right person? Please submit your application and resume online: