Regional Vice President of Operations - CA / West Coast, USA

Job description

## **We are Local Infusion.** Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. ## **Role Overview: Regional Vice President of Operations - West Coast, USA** The Regional Vice President of Operations will contribute to the company’s growth and quality by leading the operational, clinical, and financial success of all infusion centers within their region. This role will set and enforce standards, drive process excellence, and foster strategic partnerships to deliver exceptional patient outcomes, intake efficiency, and regional growth. - Hire, lead, manage, and hold accountable Senior Regional Practice Managers and Regional Practice Managers within your region; ensure leadership continuity through effective succession planning and talent development - Ensure core processes are followed; implement and standardize improvements where appropriate - Manage clinical and non-clinical staffing levels across the region to meet business and patient needs - Address escalated patient and referring provider concerns and feedback across region - Support regional growth through developing high-value strategic relationships with top referring providers, regional payers, and other key partners - Drive profitability improvements through de novo site identification, M&A integration, and other strategic projects - Ensure a positive, collaborative, and high-performance culture across region ## **Location** - **Located in California** - Ability to travel to centers ## **Key Accountabilities** - Regional Intake Efficiency - Regional NPS - Facility and Process Optimization - Regional Profit ## **The Local Infusion Way** Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.