Registered Nurse - Patient Navigator (Oncology)

Job description

Employment Type: Full time Shift: Day Shift Description: Organization Highlights: Our Trinity Health Culture: Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions. Leadership: Shared Governance to leaders are accessible. Unit practice counsels and open-door guiding principle for shared decision-making. All our employees have a voice. Well-Being: Practice in an environmentally safe, professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health. Professional Relationships : Strong rapport with our interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services and support staff. Professional Development: Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth. Work/Life: Scheduling options balance work/life/school calendars. Safety: Only local hospital to receive a Leapfrog A for safety. Accredited and rated highly for multiple specialty services. What you will do: Manages the case load of patients and identify new patient candidates. Communicates with management on all relevant operation and patient issues. Exercise critical thinking with the ability to assist patients through a continuum of care. Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime. Communicates with external offices and patients regarding testing and procedural appointments. Assists with needed referrals for testing and treatment. Coordinates and maintains readiness for compliance with regulatory agencies. Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications. Assesses, plans, implements, and evaluates the oncology patient pathways by focusing on knowledge, attitudes, and skills. Development and participation in the education of patients and caregivers throughout the continuum of care. Responsibilities: Completes a comprehensive health assessment of the patient’s physical, psychological, social, environmental, financial and functional status in collaboration with multidisciplinary team members. Includes assessment of past and present treatment course. Assists in organizing and coordinating timely patient appointments. Works directly with physician to review diagnostic studies, clinical history and course of treatment to identify most appropriate next course of care. Assessment, planning, implementation and evaluation of clinical outcomes and processes for patients. Collecting, storing and reporting data collection for the development and quality improvement of the program. Participates in and applies knowledge of research, current concepts and guidelines to practice. Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals. Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process. Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives. Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum Uses critical thinking and problem-solving skills to address the patient’s individual and family needs; Communicates the plan of care with the patient, family and other health team members both verbally and in writing. Monitors and modifies the plan of care through an interdisciplinary and collaborative process in conjunction with all parts of the health care team. Identifies patients at high risk for treatment failure or interruptions and enlists additional resources. Serves effectively as a patient and family advocate. Promotes team conferences for patients. Supports patient during difficult decision-making periods. Assists in coordination of end of life care patient and family. Coordinates care for patients requiring hospitalization (weekly direct patient contact throughout hospitalization and prior to discharge) to coordinate subsequent care as outpatient and avoid unnecessary readmissions. Provides education congruent with patient needs, focusing on disease process, expected side effects of treatment and community resources. Acts as an educator for patient and family, helping to make care seamless, continuous and comprehensive, promoting high quality care for assigned caseload. Serves as clinical expert for disease-specific populations served, providing education and internal consultation to other staff. Participates in the development and implementation of policies, procedures and quality improvement planning for disease-specific patients, multidisciplinary clinic and program development. Establishes and promotes collaborative relationships with physicians and other members of the health care team. Develops and promotes collegial relationships with customers. Performs other related duties as assigned. Education, Training, Experience, Certification and Licensure: Bachelor’s Degree in Nursing required with three years’ progressive oncology experience required. Certification/licensure as required by regulatory agency. Certification is preferred in related field. (OCN) Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State. Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision. Maintains annual mandatory competencies and requirements for service line. Commitment to and knowledge of Oncology care and community resources. Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.) Career Path: Career advancement to senior leadership roles such as Manager, Director or Administrative roles. Mission Statement: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. Work Environment and Hazards: Clinical setting. Exposure Class I Fast-paced environment within a growing service line. This role is subject to multiple interruptions, changes in workload, competing priorities and deadlines. Exposed to a variety of attitudes, personalities and reactions from patients, providers, and employees. Manages multiple tasks at the same time while showing respect and courtesy to all. Physical Demands: Medium work: must be able to lift 25 pounds frequently; occasionally lifting maximum of 50 pounds. Will require ability to stand, walk, sit, bend, twist, squat and reach. Work Contact Group: All services, medical staff, patients, visitors, and various regulatory and professional agencies. Supervised by: Practice manager/Service line director Pay Range: $36.35 - $51.10 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.