We are looking for a Relationship Manager to join our Relationships team in New York or Los Angeles.The 1000heads Relationships team is a proud, powerful collective of Social Media obsessives, experts managing influencer relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, to Creative, to Strategy to deliver transformational social-first work for our clients.RoleThe Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports. ResponsibilitiesBuilding client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectationsBuilding influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communicationHelp lead Profiling briefs to ensure the team have a clear understanding of their target audience Responsible for ensuring the Profiling processes (briefing and approval) are adhered to Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices Maintaining the exceptional standard of all campaign engagement including ethical considerations Working along with team to develop, innovative, bring creative ideas and solutions for client campaignsResponsible for the timely response of all communication from voices and on-going relationship maintenanceTrack budgets, manage invoices, administer legal agreements and ensure compliance Overseeing Event and activation planning, execution and performance.Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditureRequirementsBachelor Degree3-4 years account handling or influencer management experience.Agency and equivalent experienceKnowledge of the influencer landscape a mustExcellent verbal and written communication skillsSocial Platform proficiency· Understanding of complex information with a problem solving approachResults-focused with a tenacious approach to delivery, quality of output and organization are key to this roleAbility to work calmly, efficiently and professionally under pressureAbility to interact with people at all levels demonstrating tact, diplomacy, discretion and maturityMeticulous attention to detail & excellent organizational and time management skillsPassionate, energetic and confidentTeam-player: flexible and challengingProficient in Microsoft Office – Word, Excel & PowerPointBenefitsMedical, dental, vision, and more!401k & Roth retirement investment options with employer matchGym and professional development stipendsCulture Club with monthly activities like sports, games and happy hoursDEI Council and Employee Resource GroupsCommute and parking benefitsWellness program that focuses on mental, physical and financial employee wellnessAnd much more!SALARY RANGE annual salary $85,000-$95,000ABOUT 1000HEADS1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads’ clients include Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.For more information on 1000heads, visit 1000heads.com.
We are looking for a Relationship Manager to join our Relationships team in New York or Los Angeles.
The 1000heads Relationships team is a proud, powerful collective of Social Media obsessives, experts managing influencer relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, to Creative, to Strategy to deliver transformational social-first work for our clients.
Role
The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports.
Responsibilities
- Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
- Building influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
- Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
- Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
- Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices
- Maintaining the exceptional standard of all campaign engagement including ethical considerations
- Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
- Responsible for the timely response of all communication from voices and on-going relationship maintenance
- Track budgets, manage invoices, administer legal agreements and ensure compliance
- Overseeing Event and activation planning, execution and performance.
- Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
- Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
- Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure
Requirements
- Bachelor Degree
- 3-4 years account handling or influencer management experience.
- Agency and equivalent experience
- Knowledge of the influencer landscape a must
- Excellent verbal and written communication skills
- Social Platform proficiency·
- Understanding of complex information with a problem solving approach
- Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
- Ability to work calmly, efficiently and professionally under pressure
- Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
- Meticulous attention to detail & excellent organizational and time management skills
- Passionate, energetic and confident
- Team-player: flexible and challenging
- Proficient in Microsoft Office – Word, Excel & PowerPoint
Benefits
- Medical, dental, vision, and more!
- 401k & Roth retirement investment options with employer match
- Gym and professional development stipends
- Culture Club with monthly activities like sports, games and happy hours
- DEI Council and Employee Resource Groups
- Commute and parking benefits
- Wellness program that focuses on mental, physical and financial employee wellness
- And much more!
SALARY RANGE
annual salary $85,000-$95,000
ABOUT 1000HEADS
1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads’ clients include Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
For more information on 1000heads, visit 1000heads.com.
HELLO.We’re 1000heads. Welcome! We are a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Wella Professionals, Kia, Salomon and The North Face. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne.We are always on the look out for driven, ambitious, funny, intelligent people who are the best at what they do. We will have high expectations of you but you will have higher expectations of yourself. And while we may have a role that you think has your name on it, you may also have skills we don’t even know we need. In either case let’s talk.
HELLO.
We’re 1000heads. Welcome! We are a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Wella Professionals, Kia, Salomon and The North Face. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne.
We are always on the look out for driven, ambitious, funny, intelligent people who are the best at what they do. We will have high expectations of you but you will have higher expectations of yourself. And while we may have a role that you think has your name on it, you may also have skills we don’t even know we need. In either case let’s talk.
