Relationship Manager, B2B2C

Job description

At a Glance: The Story Behind AMINA Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, AMINA received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security standards, make AMINA’s value proposition unique. ​ AMINA operates globally from its regulated hubs in Switzerland, Abu Dhabi, and Hong Kong to offer fiat and crypto services to progressive investors, traditional and crypto-native alike, whether individuals, corporates, or institutions. CVVC Global Report and CB Insights named AMINA as one of the Top 50 Companies within the blockchain ecosystem. Aite Group awarded AMINA their 2021 Digital Wealth Management Impact Innovation Award in the ‘Digital Startup of the Year’ category, and LinkedIn listed AMINA as one of the Top Startups 2021 in Switzerland. In 2022, AMINA won the Digital Assets Offering or Service at the WealthBriefing Swiss EAM Awards, and the bank was also recognised for its product offering SEBAX and won the Best ETP of the Year award at the Swiss ETF Awards 2022. In 2023, AMINA won the European WealthBriefing Award in the Digital Assets Solution, Fund Manager category. Your Mission (Should You Choose to Accept It) We are looking for a Executive Director B2B Sales to drive the Bank’s institutional growth by acquiring and developing high-value B2B relationships across private banks, pension funds, and other institutional as well as corporate clients. The role leads end-to-end sales processes including RFPs, onboarding coordination, and key-account management while ensuring exceptional service delivery and strategic alignment. You will collaborate cross-functionally to enhance client experience, optimize processes, and secure scalable partnerships that expand the Bank’s B2B footprint. Your AMINA To-Do List Strategic Market Development Lead the bank’s institutional and B2B growth strategy across Private Banks, Pension Funds, Institutional Investors, and Corporate C lients. Drive expansion specifically within the DACH (Germany, Switzerland, Austria) region but also opportunistically in other EEA countries , leveraging established networks and market knowledge , Secure large-scale institutional partnerships, including omnibus account structures, platform integrations, and product‑distribution agreements. Oversee end-to-end RFP processes, ensuring strong proposal quality, senior-level negotiations, and seamless onboarding. Key Account Leadership Act as the senior executive representative for major high‑revenue institutional clients. Drive proactive account revenue growth by identifying and executing upselling and cross-selling opportunities, expanding client relationships, increasing product penetration, and maximizing long-term commercial value across institutional accounts. L ead long‑term relationship management, revenue optimization, and strategic account planning. Engage C‑suite stakeholders to drive adoption of digital asset solutions, custody, trading, tokenization, and related offerings. Operational Oversight & Cross‑Functional Coordination Provide senior oversight on complex onboarding processes, including institutional KYC, AML, and documentation workflows. Represent B2B priorities internally and ensure alignment with Operations, Risk, Compliance, Product, Technology, and Legal teams. Strengthen operational processes to enable scalability, efficiency, and robust risk controls. Client Experience & Digital Enablement Oversee the institutional client experience across digital banking platforms, communication channels, and digital onboarding. Collaborate with technology and product leadership to drive enhancements in digital asset infrastructure, wallet architecture, APIs, and platform experience. Champion technical improvements to ensure secure, efficient, and compliant digital asset operations. Executive Governance & Strategic Project Leadership Lead cross‑functional strategic initiatives, including institutional integrations, digital asset product launches, and partnership expansions. Work directly with Executive Committee members and the Board on strategic priorities. Contribute to long‑term B2B and digital asset strategy, ensuring alignment with regulatory, market, and competitive developments. Your golden ticket to the AMINA team: University degree in Business, Finance, Economics, Mathematics, or a related field; CFA/CAIA is a plus. Strong hands-on experience in the digital assets industry (custody, trading, tokenization, blockchain infrastructure, crypto products). Proven experience in the DACH/Germany market with an established institutional network. Strong technical understanding of blockchain, custody, wallets, token standards, APIs, and digital asset risk frameworks. Experience profile: 10–14 years in regulated banking with strong institutional/B2B exposure and digital asset expertise ; or 7+ years in banking and 7+ years in digital assets; or 12+ years in the digital asset industry. Proven success in institutional sales, complex RFPs, strategic partnerships, and long sales cycles. Strong executive presence with experience engaging C-suite, regulators, and Board-level stakeholders. Established network across Switzerland, DACH, Europe, and the broader digital asset ecosystem. Ability to lead cross-functional initiatives across Product, Technology, Operations, Risk, and Compliance. Excellent communication, negotiation, and relationship-management skills. Business Development Focus 50–70% Hunting: Targeting new institutional clients across Switzerland and Europe (EEA) . 30–50% Farming: Growing and expanding relationships within an existing institutional/B2B client portfolio through upselling and cross-selling. Languages German (mandatory) English (mandatory) French (preferred, particularly for the Geneva market) Why We’re Awesome We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE is welcome! Join our skilled team and together redefine finance.