Relationship Manager (Broker - New Zealand)

Job description

Secured car loans and personal loans represent a significant growth area for GEM by Latitude Finance. As we rapidly expand our third-party broker channel and introduce innovative products and customer solutions, we’re seeking an adaptive and motivated individual to join our team. The Broker Relationship Manager will be responsible for growing their portfolio by building and maintaining strong relationships with brokers across both the North and South Islands of New Zealand, supporting them in the distribution of personal and secured car loans. This role will be based in Christchurch- Looking after the South Island & Wellington You’ll collaborate closely with our State Manager to strengthen partnerships with key aggregators, and work alongside our Assessment, Underwriting, and Settlements teams to ensure positive outcomes for customers and brokers Key Responsibilities Proactively identify and pursue new business opportunities to maintain a strong application pipeline. Build and strengthen relationships with brokers distributing personal and secured car loans. Develop strategic territory plans to achieve and exceed growth and volume targets. Deliver engaging presentations to third parties showcasing our products and capabilities. Support training and accreditation of new brokers. Drive results through collaboration, problem-solving, and active pipeline management. Skills & Experience: Enthusiastic, self-motivated, and solutions-focused, with a ‘nothing is too much trouble’ attitude. Experience in B2B sales within the broking industry or similar. Strong understanding of consumer finance, particularly personal loans and asset finance. Knowledge of credit underwriting practices in a fast-paced lending environment. Proven success in new business sales, consistently achieving targets and deadlines. Exceptional customer service mindset and relationship-building skills. Ability to interpret data and insights to drive performance and enhance customer engagement. You are familiar with AI tools - comfortable using tools to accelerate insights, automate routine work, prepare reporting, and tailor content quickly and effectively. You’ll be supported by an energetic team, ongoing training, and a manager who genuinely cares about your success. If you’re passionate about building relationships and driving growth in a dynamic environment, we’d love to hear from you. Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you! Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both. We make it possible – for our customers, our partners, and our people. We believe doing great work starts with feeling supported. Our values, take ownership , pursue excellence , win together , and create tomorrow , aren't just words. They show up in how we work, how we lead, and how we look after our team. We make it possible… to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative. to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office. to put your wellbeing first – with Sonder , a 24/7 support app for mental and physical wellness. to access great financial benefits – with discounts on Latitude products and services. When our people thrive, everything else follows. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.