Release Manager

Job description

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide. To strengthen our software delivery and support our growing product landscape, we are expanding our team in Allschwil, Switzerland. We are seeking a strategic and hands-on Release Manager to lead and evolve our end-to-end release management across AMOS, web, mobile and integrated solutions. You will coordinate and drive release activities across cross-functional teams (R&D, Quality, Product, Operations and customer-facing units), ensuring predictable, efficient and high-quality deliveries. This role suits someone who combines strategic thinking with operational execution and thrives in building scalable, reliable release processes that support business growth and customer success. Strategic Responsibilities Define, maintain and communicate the release strategy and calendar for AMOS, web, mobile and integrated solutions. Own and continuously improve release management processes, procedures, and governance, acting as the central point of contact for release-related decisions and standards. Align release practices with business objectives, customer commitments, operational requirements and quality standards. Establish and maintain release governance, including versioning standards, release documentation, approval workflows and release readiness criteria. Define policies for patching, hotfixes, rollback/down-patching, emergency releases and end-of-life support. Ensure release processes support scalability, quality & security standards and operational resilience. Operational Responsibilities Plan, coordinate and oversee software releases for AMOS, web, mobile and integrated solutions, including coordination and execution of release activities. Support and contribute to recurring patch and maintenance release execution activities, in collaboration with Quality Control Team Leads and Development teams. Ensure release artifacts and publication activities are completed, including release notes, deployment pipelines, app store submissions, and stakeholder communications. Lead release weeks and major release events, ensuring alignment across key stakeholders including, but not limited to, Quality Management, R&D, Product Management, Support, Operations and customer-facing teams. Coordinate customer participation in validation programs, beta testing activities and release acceptance initiatives where applicable. Act as the central point of contact for release-related communication, escalation management, and decision-making. Maintain visibility of release status through dashboards, reporting and management metrics. Manage release risks, dependencies, blockers, and mitigation plans throughout the release lifecycle. Evaluate, prioritize and validate process improvement initiatives related to release management and software delivery. Drive implementation of tooling and automation solutions for deployment, release tracking, ticketing system workflows, reporting, and compliance activities. Skills University degree in Computer Science, Engineering, Information Systems, Business Administration or a related field / equivalent practical experience. Proven experience in Release Management, Delivery Management, Project Management or a similar role within an enterprise software development environment. Strong understanding of software development lifecycles (Agile, Scrum, Kanban), software quality assurance, release governance, change management and risk management practices. Excellent organizational, communication and stakeholder management skills, with the ability to coordinate cross-functional teams and drive alignment across key functions such as Quality Management, R&D and Product Management, among others. Familiarity with CI/CD pipelines, deployment processes, version control systems (Git/SVN), issue tracking tools and release automation practices. Analytical and process-oriented mindset, with a proven ability to identify improvement opportunities, leverage metrics and drive process optimization and automation initiatives. What we offer Working in an open and cooperative environment with a motivated and friendly team Flexible working hours (flex time model) Hybrid work model Flight and travel discount Excellent working conditions in pleasant surroundings Good professional and personal development opportunities Highly appealing pension fund scheme/retirement savings plan An international work environment with people from around the globe Workplace & Culture This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.