Reliability Engineer, Credit Connector Hub team (Helsinki/Oulu)

Job description

As a key player in the financial industry, OP Pohjola sets high standards for the quality, reliability, and security of its services. Reliability is one of our critical core competencies, and we expect our systems and services to be dependable, appropriate, and always accessible. We need your expertise to help us achieve this. Our mission within Technology is to provide secure, reliable, and highly automated platform products that enable OP Pohjola’s business areas to develop and deliver their services effectively. We are now looking for a Reliability Engineer to join the CCH team. This versatile DevOps team is responsible for both developing and operating hybrid infrastructure services that span premise environments and Azure cloud solutions. In this role, you will work across the entire lifecycle of services—from design and development to production operations and incident management. Together with your team, you will ensure the availability, performance, and recoverability of platform services, while continuously improving production environments proactively—not only through incident resolution but by preventing issues before they occur. The position is located in Helsinki or Oulu. At OP Pohjola, we work in a hybrid model that combines both office and remote work within Finland. A few words about the job You will: Ensure the practical functionality and continuous development of change and incident management processes, with a strong focus on automation Analyse incidents and disruptions, identify root causes, and eliminate systemic issues Collaborate closely with application development teams to ensure reliability is embedded already in the design phase Consider regulatory requirements and strict deadlines in technical solutions Work as a technical expert, influencing both platform-level and application-level technical implementations Ensure the quality and accuracy of data and data queries in incident resolution situations You will also work closely with multiple stakeholders across OP’s ecosystem, supporting development teams in improving the reliability of their applications. A central part of your responsibility area includes business-critical systems such as: Positive Credit Register (PCR) – a regulatory-critical system currently running on-premises and transitioning towards Azure. The system processes data from 18 different sources and delivers information on millions on loans daily to the Finnish Tax Administration within strict deadlines Housing Transaction System (HTJ) – similar in architecture to PCR, though less time-critical CEA (new responsibility aggregator) – a cloud-native data product and API running in Azure, currently in an early lifecycle phase with significant expected growth. Gathers loan data across OP and will be in critical role in financing process These systems are critical to society, and any disruption could directly affect key financial processes such as lending. What we expect from you This role is an excellent fit for someone with a background in software or automation development within container-based architecture. We expect: Strong hands-on experience with Kubernetes and container platforms Experience in maintaining and developing production environments, especially in public cloud (Azure is an advantage) Ability to operate in a complex stakeholder environment as a technical expert Proactive way of working and strong problem-solving mindset Understanding of system dependencies and risk management Good collaboration and communication skills Fluency in Finnish & English Why OP Pohjola? In internal surveys at OP Pohjola, our employees often cite the work community and their highly skilled colleagues as the most rewarding aspects of their work. We take great pride in this. As a member of OP Pohjola, you will join a company that is dedicated to developing the best products and services in the industry. As an employer OP Pohjola offers you a stable environment where people come first. Our people value good work-life balance and opportunities to learn and grow in their role. Our 70-20-10 model gives you a chance to focus on your professional development on your work time – by utilizing our very own OP Tech Academy, for instance. When you work for OP Pohjola, you work with the best products and services in the field. In everyday life, it is, of course, very nice to work in an architecturally beautiful environment, in a location easily accessible from basically anywhere. As an OP Pohjola employee, you are entitled to: Structured model for professional career advancement Possibility to enhance your own skillset while working with highly talented teams Comprehensive occupational healthcare Sport and cultural benefits Benefits and discounts on OP Pohjola's own products Further information and application instructions It would be great if you could start working with us as soon as possible. However, please submit your application by Sunday 13.9.2026 at the latest. For more information about the position, please contact Head of Production Engineering Ismo Nurmela (tel. +358 40 546 7243). You can best reach Ismo on 31.8. from 09:00 to 10:00 and 4.9. from 12:00 to 13:00. We operate in the financial sector and our business is founded on trust and accountability. For this reason, we will check the successful candidate's credit history, corporate connections and potential conflicts of interest. In addition, the successful candidate must take a drug test and will be subject to a security clearance vetting by the Finnish Security and Intelligence Service. OP Pohjola – We have something in common Diversity and equality are highly prized at OP Pohjola. We want everyone to feel welcome and valued, and we appreciate that diversity enriches us and brings new perspectives. We invite job applications from everyone, because we all have something in common. We’re thrilled that you want to join us on our shared journey. Owned by our customers, we are the most attractive financial sector employer in Finland. OP Pohjola employs more than 14,000 professionals. We have a mission – to promote the sustainable prosperity, security and wellbeing of our owner-customers and operating region. What we do matters, both to our employees and society in general. As the largest provider of financial services in Finland, we are building a better tomorrow; this has been our goal for more than 120 years. #LI-KY1 #LI-Hybrid