Remote Client & Booking Coordinator

Job description

### **About Us:** Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction. ### Position Overview he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment. This is a support-based role centered on communication, organization, and follow-through. ### Key Responsibilities - Assist clients with booking requests, scheduling, and reservation coordination - Communicate with clients via email, phone, and messaging platforms to provide updates and support - Accurately enter, update, and maintain client information and booking details - Coordinate timelines, confirmations, and service documentation - Provide general client support and respond to inquiries in a timely, professional manner - Follow established processes and internal guidelines to ensure accuracy and consistency - Collaborate with internal teams to support client needs and workflow efficiency ### Qualifications & Skills - Strong communication and customer service skills - Highly organized with attention to detail - Comfortable working independently in a remote environment - Basic computer proficiency and ability to learn new systems - Ability to manage multiple tasks while meeting deadlines - Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.