Remote - Customer Service Representative – Hotel Reservations

Job description

Customer Service Representative – Hotel Reservations (Remote) About the Role: Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. Key Responsibilities: Help clients choose and book hotel accommodations Provide details on amenities, pricing, and availability Manage reservation changes and maintain accurate records Communicate professionally via phone, email, and messaging Qualifications: Strong communication and hospitality skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet Customer service or hospitality experience is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks