Remote | Entry Level | Customer Care Coordinator

Job description

### **Position Overview** We are seeking a reliable and service-focused **Customer Care Coordinator** to support client communications and assist with coordination tasks. This role centers on providing timely support, managing inquiries, and ensuring a smooth and positive experience for clients throughout the process. This is a fully remote position ideal for individuals who are responsive, organized, and enjoy working in a customer-focused environment. ### Key Responsibilities - Serve as a point of contact for client inquiries and support requests - Assist with coordinating services, scheduling, and follow-ups - Provide clear and professional communication regarding updates and next steps - Maintain accurate records of client interactions and requests - Monitor tasks and ensure timely responses and resolutions - Support a positive and consistent client experience ### Qualifications - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Ability to work independently in a remote setting - Detail-oriented with the ability to manage multiple tasks - Comfortable using email, messaging platforms, and online systems ### **Preferred (Not Required)** - Experience in customer service, support, or coordination roles - Interest in travel, hospitality, or event-related services ### What We Offer - Flexible remote work environment - Structured onboarding and ongoing support - Opportunities for growth and advancement based on performance - Supportive and collaborative team environment