Remote O&M Manager - Europe

Job description

Your mission Salut și bun venit la Sungrow! We are looking for a Remote O&M Manager to lead remote monitoring and operational support for PV and energy storage assets across Europe. This role combines technical problem-solving, data-driven decision-making, and close collaboration with customers and field teams. Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems. Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues. Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers. Track O&M performance against contractual commitments, including SLAs, availability targets, and response times. Analyze operational data, equipment logs, alarms, and trends to improve fleet reliability and service quality. Develop clear remote O&M processes, reporting standards, and knowledge-sharing materials for the European service organization. Your profile Now, to make sure this role is a great long-term fit, we would be excited if you bring: Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field. Several years of experience in O&M, technical service, remote monitoring, asset management, or a related role. Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting. Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs. Confident customer communication skills, a calm approach during critical incidents, and strong ownership. English C1; Romanian B2 or higher is a plus, and other European languages are welcome. Why us? You will be part of a central team that helps keep renewable energy assets performing across Europe. The role gives you visibility, technical depth, and the opportunity to shape remote O&M standards for one of the industry’s most dynamic service organizations.