Remote Support Specialist (Network and Systems) L3

Job description

Remote Support Specialist (Network and Systems) L3 Nexplay Consulting | IT Services for Hotels & Restaurants Join Nexplay Consulting , a leading provider of IT solutions for the hospitality industry . We’re hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems . Responsibilities: Provide remote helpdesk support for network setup, configuration, and troubleshooting. Manage firewall policies, switch configurations, and IP addressing . Assist with Windows Server administration and management Document all work in ticketing and RMM platforms . Requirements: 5+ years of IT support experience with a focus on networking. Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands . Certifications like Network+ or Security+ preferred. Why Nexplay? Flexible remote work environment . Competitive pay and growth opportunities. Work with a team that understands hospitality technology .