Remote - Travel Support Advisor

Job description

## About the Opportunity We are seeking reliable and customer-focused individuals to join our team as **Travel Support Advisors**. In this role, you will assist clients throughout the travel planning process by providing support with reservations, itinerary details, and travel-related questions. This opportunity is ideal for individuals who enjoy helping others, solving problems, and providing a positive customer experience. Travel Support Advisors work with established booking platforms and travel resources to assist clients before, during, and after their trips. ### Key Responsibilities - Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages - Assist with questions related to itineraries, reservations, and travel details - Communicate with travel suppliers and partners to confirm bookings and resolve issues - Maintain accurate records of client interactions, bookings, and updates - Assist clients with itinerary changes, updates, or travel-related concerns - Provide guidance on travel schedules, documentation requirements, and trip details - Monitor travel updates and communicate any relevant changes to clients - Deliver professional and timely customer service throughout the travel experience ### Qualifications - Strong communication and problem-solving skills - Customer-service mindset with a focus on client satisfaction - Ability to manage multiple requests and respond in a timely manner - Comfortable working independently in a remote environment - Basic computer proficiency and ability to use online systems - Interest in travel, tourism, hospitality, or customer support - Previous experience in customer service, hospitality, or support roles is helpful but not required ##