Rental Agent (6-Month Term)

Quick Overview: Our Housing team advertises, shows, and rents out vacant units. The Rental Agent will work to fill our newest building quickly and efficiently, while ensuring that new tenants are the right fit for our different classifications of units. This position includes administrative tasks in office, field work at our buildings, supporting their team, and liaising with stakeholders and potential tenants. Who We Are Greater Victoria Housing Society (GVHS) is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving and livable communities. GVHS is a housing provider for those who are able to live independently. GVHS is an equal opportunity employer committed to an inclusive, equitable and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression or any other basis protected by law. GVHS is a living wage employer. GVHS acknowledges that it organizes and works on the traditional territories of the Lekwungen peoples, and that the land’s historical relationships with the Songhees, Esquimalt and WSÁNEĆ peoples have existed since time immemorial. What We Offer GVHS offers a comp rehensive benefits package in cluding competitive wages, 3 week’s vacation to start, generous sick and family responsibility leave, employer matched RRSP, extended health and dental insurance and an Employee Assistance Program. What You W ill D o Reporting to the Manager of Housing, the Rental Agent is a primary customer service agent for the Society. The Rental Agent maximizes the occupancy rate of suites by actively recruiting, screening, and approving new tenants for the properties. What You Bring General practical knowledge of office administration procedures and processes, including skills using computer programs such as Outlook, Word and Excel. Excellent attention to detail in collecting and reporting data. Ability to manage tasks, time and priorities to handle a number of different issues in a responsive and timely manner. Good interpersonal and communication skills, including being empathetic to clients and working through situations with others who are under stress, either in person or on the phone, maintaining respect and confidentiality at all times. Demonstrated ability to be resourceful, to be able to learn and apply details of multiple housing program policies, Tenancy Agreements, and other guidelines. Ability to co-operate with other agencies supporting our applicants and tenants. Your Working Conditions Union Membership: CUPE Local 1978 Submit to Criminal Record check. Office environment – Business Casual Dress Code Required to use own vehicle and maintain a valid Class 5 BC driver’s license Hours of Work as provided in the Collective Agreement. Compensation : $33.29/ hr (35 hour work week) This is a union position with CUPE1978. Click here to review the collective agreement . For a complete job description please visit