Research Manager

Job description

ABOUT METAFORMS Metaforms is redefining how market research gets done. Our AI platform helps the world's leading research agencies — Dynata, Savanta, Borderless Access — scale 10x faster without sacrificing quality, automating survey programming, data processing, and project management. - 1,000+ surveys processed monthly - Serving Fortune 500 companies - Backed by $9M Series A, scaling fast THE ROLE We're hiring a Research Manager who lives and breathes primary research — someone who can pick up a business problem and turn it into a sharp questionnaire, then turn the data back into an insights report a client actually acts on. You'll own research quality end-to-end at Metaforms: designing and reviewing questionnaires, sense-checking data, and building reports that hold up to client scrutiny. You'll also be the research conscience for our product and engineering teams — making sure the AI we build actually reflects how good research gets done, not a shortcut version of it. WHAT YOU'LL DO - Design questionnaires from a brief: objectives, sampling plan, screener logic, scale choice, routing — the full craft, not just clean-up - Review and QA questionnaires and data for methodological soundness (bias, leading questions, sampling issues, logic errors) - Turn survey data into insights reports and decks that make a clear, defensible argument — not just banner tables - Be the domain expert other teams call on for “is this research right” — Product, Engineering, AI teams included - Partner with Product & Engineering to make sure AI-powered research tools (auto-programming, auto-tabbing, auto-reporting) meet the bar a good researcher would hold them to - Test and give structured feedback on new tools/prototypes before they ship - Train and calibrate other researchers and tech teams on research standards and edge cases WHAT WE'RE LOOKING FOR Core - 5+ years in market research, with real ownership of questionnaires and insights reports — not just fielding or coordination - Strong grounding in questionnaire design, sampling, and methodology - Can independently write an insights report that tells a story, not just describe charts - Sharp eye for what's wrong with a survey or a dataset - Comfortable being the person who says "this isn't good research" to a client or a product team Bonus - Experience working alongside survey programmers / DP teams - Hands-on with Excel, PowerPoint, and a BI/viz tool (Tableau, Power BI, Displayr, Crunch.io http://Crunch.io) - Curiosity about how AI changes research ops — not required to be technical, just not allergic to it WHY JOIN METAFORMS - Work at the frontier of AI-powered market research - Your research judgment directly shapes the product, not just a project - Zero-bureaucracy culture — speed, quality, customer impact - Series A funded, scaling fast BENEFITS - Full family health insurance - $1,000 USD/year for skill development - Dedicated mentor/coach support - Free lunch & dinner at office - Monthly food/snacks allowance