Reservations Associate

Job description

Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Responsible for ensuring that all reservation filing and correspondence is carried out daily. Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events. Qualifications Additional Information Skills- Resaweb Fastcome Dataweb Accor PMS