Resident Involvement Officer

Job description

Salary: £37,165 to £43,344 per annum Location: London, Corsica Street or London, Wrights Road Hours: 36 per week Contract Type: Permanent We have an amazing opportunity for a Resident Involvement Officer to join our team in North London. You’ll lead at a regional level on the promotion of the Resident Involvement strategy and support residents to engage in Clarions involvement ‘offer’ and supporting menu of opportunities. You’ll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You’ll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Reporting on engagement, resident feedback and outcomes in line with regulation. We’re seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making. If you have excellent people skills, good analytical and report writing skills, the ability to prioritise and manage competing demands, are able to engage with and support those around you, demonstrate forward thinking and innovation to engage with residents and drive service improvement then we would love to hear from you! Please take a look at the full role profile before applying – here Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. Closing Date: Wednesday 29th January 2025 at midnight. For further details on this vacancy, please click ‘apply’. This is a hybrid role with a base location at one of our London offices. Candidates will have the ability to work flexibly between the office and home in line with business needs. Applicants must be able to travel across the region as required. This post is subject to a Basic Criminal Record Check Clearance. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.