Residential Service Technician

Job description

We are seeking a **Residential Service Technician** in **Raleigh, NC**to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income. ### What You’ll Do: - Service and maintain residential security systems, ensuring timely and accurate troubleshooting - Perform home walkthroughs to determine optimal configurations and opportunities for additional protection - Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations - Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently ### What We’re Looking For: - High school diploma or equivalent; technical training is a plus - Strong sales skills with mechanical aptitude for troubleshooting and repairs - Excellent communication, customer service, and a safety-first mindset - Professional appearance and demeanor; alarm or telecom experience is a bonus ### What’s In It For You: - **$60,000 to $80,000** average annual earnings (hourly training pay and 100% uncapped commission after training) - Opportunities for advancement and long-term career mobility - Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training) - Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance