Resiliency SME

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role and Responsibilities Who you are: Resiliency SME / Disaster Recovery Delivery Architect will be responsible for the driving DR services failover-failback technical delivery engagements for Hybrid cloud platforms. What you will do: • Architects are required to prepare High Level design documents from end-to-end DR solution execution perspective and secure approvals from Kyndryl and customer stakeholders. • Delivery Architect role will primarily be customer facing and also, he / she has to work cross-functionally across business within Kyndryl and Customer environments. In most cases with Partners, Customers to Understand customer existing infrastructure and architecture deployments. • Architect will be supported by multiple tower SME to drive the above given task. • Architect will work on development of Resiliency deliverables and must be able to understand and relate to a variety of different business resilience solutions and products. • The Architect practices on at least two profession operational discipline and has knowledge of multiple infrastructure specialties. • He/She is expected to be key contributor for ensuring technical vitality, efficiency on BCP / DR deliverables. • He/She will need to demonstrate very strong documentation skill and hands on implementation knowledge. Requires good presentation and communication skills, needs to interact at CXO level. • He / She has to understand the application to Infrastructure dependency mapping, App to App, App to DB. • Architect is required to articulate the dependency mapping in executable DR solution by means in technical recovery documents format. • The Delivery Architect will be responsible for supporting BCP/Disaster Recovery projects, documentation & DR Drill for projects and will be involved from the stage of the handover from engagement phase. • The Delivery Architect will work with Project Managers, DC implementation team and customers in providing high level guidance to implementation of datacenter technologies • He/she is responsible for providing technical guidance in multiple technologies which may include Servers, Storage, Databases, Network, Backup, Replication solutions by using a combination multiple offerings / solutions to meet customer business need. • Attend and Participate in technical trainings and provide guidance to peers. • Take frequent exams to demonstrate / upgrade skill levels • Works under limited supervision and receives assignments in the form of objectives with goals and processes outlined. • Must be technically competent in two other areas out of Networking, Security, Server and Storage, End User Services, integrated Managed Services, Data center builds (Site services), Cloud, Virtualization, databases Who You Are Required Technical and Professional Expertise • Knowledge of High Availability/Replication Solutions.: Mastered • Knowledge Storage / Server Solution design, Backup Solution design.: Applied • Knowledge of Datacenter - Centric service delivery / Design.: Applied • Should be able to architect infrastructure solutions at a Macro level.: Mastered • Specialize in any two Automation / Orchestration Platforms – KIRS, KRO, Ansible, Azure DevOps, COPPI, Commvault – Mastered • Effective documentation of Technical Recovery Procedure / review & support - Mastered Preferred Technical and Professional Experience • Strong verbal and written communications skills including presentation skills and should be able to communicate across the hierarchy of management and influence investments in work. • Experience on enterprise level IT infrastructure monitoring • Server migration from one data center to another data center is desirable. • Experience in IT infrastructure design. • Should be able to design/architect and build LLD, HLD, Implementation Design document and deployment of end-end data management workflow is must. - Should have worked on On-premises / Cloud / Hybrid architecture models. - Knowledge of Virtualization database/storage solutions is a must - Understanding of cloud architectures. Required Education • Bachelor's Degree • At least 8-10 years of relevant experience in IT Infrastructure, Data center Technologies • At least 2-3 years of experience in BCP & DR domain English: Fluent Eligibility Requirements • Fluent • Additional Language: Dutch (optional) Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.