Resource Manager (Montevideo, Uruguay | Hybrid in office)

Job description

At SunnyData, a leading Databricks technology partner, our mission is to empower customers with scalable architectures, robust data engineering pipelines, seamless data consumption layers, and advanced ML and AI applications. As a Resource Manager, you will own consultant staffing, utilization, and deployment across SunnyData's global delivery organization — making sure the right consultants land on the right engagements at the right time, and that leadership always knows exactly where capacity and demand stand. This is not a recruiting role. Think of the Resource Manager as a project manager for staffing: you coordinate with senior leadership on consultant availability, upcoming projects, and utilization — owning the forecasting, tracking, and reporting that keep the entire practice on the same page. You'll be on-site and in the halls every day, working directly with our CTO, Senior Principal Architects, and capability leads. ## The Impact You'll Have - Own the day-to-day staffing engine — consultant availability, bench management, and deployment — ensuring assignments, skills, certifications, and forecast data are accurate and current every single day. - Walk the halls and build trusted relationships with the CTO, Senior Principal Architects, capability leads, and practitioners to stay ahead of project pipeline, skill needs, and workforce priorities. - Manage demand forecasting, supply planning, and demand-supply gap analysis with sales and delivery leadership — so hiring and staffing signals arrive ahead of the pipeline, not behind it. - Monitor and report on utilization, billability, and bench metrics; run the weekly staffing cadence and own the data research, analysis, and reconciliation behind it. - Resolve schedule conflicts, manage rollover planning, and coordinate engagement transitions to minimize bench time and protect client delivery. - Conduct regular practitioner connects to understand each consultant's skills, aspirations, and constraints — and partner with leadership on development plans and Databricks certification drives. ## What We Look For - Relentlessly organized and persistent — you chase down answers across a fast-moving organization and don't let staffing details slip through the cracks. - 4+ years in resource management, staffing/deployment, or workforce planning within a systems integrator, consultancy, or professional services firm — you understand billable delivery, utilization pressure, and how staffing decisions drive revenue. - Hands-on experience with capacity planning, bench management, utilization tracking, and demand forecasting for a billable workforce. - Strong data skills — comfortable owning reporting, reconciliation, and analysis in Excel/Google Sheets and being the source of truth for staffing data. - Exceptional stakeholder management — able to build credibility with senior technical leaders, manage competing priorities with diplomacy, and push back constructively when the data says no. - Fluent English and Spanish, and based in (or willing to relocate to) Montevideo with regular on-site presence. - Nice to have: Experience at a Databricks, cloud, or data/AI-focused SI supporting nearshore delivery for US clients. - Nice to have: Experience with PSA or resource planning tools (we use Ruddr; similar tools include Kantata, Mosaic, or Mavenlink) and reading sales pipeline from a CRM like HubSpot to inform demand forecasting. ## Education Bachelor's degree in Business Administration, Human Resources, or a related discipline preferred. ## Our Commitment to Diversity and Inclusion SunnyData is dedicated to building a workforce that reflects the world around us. We are an equal opportunity employer committed to unbiased hiring practices. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, disability, veteran status, or any other protected characteristic. ## Why Join SunnyData? - Innovative Environment. Work with cutting-edge technologies and industry leaders in data engineering and AI. - Customer Impact. Make a real difference in how businesses leverage data for strategic decision-making. - Career Growth. Opportunities for professional development and career advancement as the Uruguay Delivery Center scales. - Collaborative Culture. Join a supportive team that values collaboration and knowledge sharing.