Response Officer I (Days) - Enterprise Physical Operations

Location St. Louis, MO 63110 Scheduled Hours 40 Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners. For additional information and to hear directly from members of our team, please visit: . Serves as an unarmed, back-up/assistant to Response Officer II or Lead Officer when responding to life safety and protection of property, and emergency and non-emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Enforces University policy/procedures and criminal law. May be assigned to vehicle or foot patrol, as part of a unified team. Must be prepared to deal with a variety of complex and ever-changing situations. Needs to be able to utilize a variety of tools and techniques to resolve the situations and accurately and thoroughly record information for the official University record. Job Description Primary Duties & Responsibilities: Responds or reacts as a team member to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus. Takes action, or makes notes for follow-up, of any safety and security issues. Provides Emergency Management support during larger-scale incidents. When not on assignment, patrols the University properties. Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned, under the direction of an RO II or Lead Officer. Conducts building checks which include checking access control devices, door locks and proactively looking for any possible safety or security hazard. Uses problem-solving skills to resolve issues found during building checks. Provides necessary follow-up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident. Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi-department issues. May serve as an instructor for skills training and certifications. Takes possession of found property, attempting to locate the owner, and securing property according to established procedure. Enforces parking regulations and provides support to the Transportation Office as needed. Performs other duties as assigned. Working Conditions: Job Location: Normal office environment. Requires extensive safety training. Exposure to blood-borne pathogens. Exposure to chemicals. Requires protective devices. Exposure to animals. Patient care setting. Dust, dirt, grease, or other disagreeable elements. Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends). Physical Effort: Typically sitting at a desk or table. Typically standing or walking. Typically running or climbing. Occasional lifting (25 – 50 lbs.) Using tools requiring high dexterity Typically bending, crouching, and stooping. Repetitive wrist, hand, or finger movement. Ability to move to on and off-campus locations. Equipment: Operate motor vehicle. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. St. Louis Metropolitan Security License - St. Louis City/St. Louis County, St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County Work Experience: Officer In An Academic Or Other Professional Environment (1 Year) Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position. More About This Job Required Qualifications: Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire. Must obtain and maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire. Obtain and maintain certification for Taser, OC Spray, C ollapsible B aton, and H andcuffs. Applicants with a security license may already have these endorsements listed on their license and will be required to transfer to WashU. We have trainers who will assist those who need to get a specific endorsement for Private Security. If no previous departmental psychological assessment has been completed by the individual, a psychological assessment will be necessary for this position. Preferred Qualifications Education: Bachelor's degree - Criminal Justice Certifications /Professional Licenses : Crisis Intervention Team (CIT) - CIT International, Emergency Medical Technician - Basic (EMT-B) - Missouri Department of Health & Senior Services Work Experience: Security Officer In A Professional Security Organization (2 Years) Skills: Computer Literacy, Customer Service, Handcuffing, Law Enforcement Training, Military Training, Oral Communications, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork, Working Independently, Written Communication Grade G07-H Salary Range $19.29 - $29.91 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.