Restaurant Host/Hostess

Job description

Situated in the heart of White City, The Broadcaster is a vibrant four-floor venue with a stunning rooftop terrace. More than just a pub and dining room, we’re a place where guests come for warm hospitality, memorable food and drinks, and experiences worth coming back for. We’re looking for a part-time Host/Hostess who loves welcoming people, thrives in a lively environment, and enjoys making every guest feel at home from the moment they walk through the door. What you’ll be doing As a Host/Hostess at The Broadcaster, you’ll: Create a warm, friendly first impression and set the tone for each guest’s visit. Manage reservations and walk-ins smoothly using SevenRooms, ensuring a balanced table flow across our multiple floors and spaces. Support the delivery of our busy events calendar, coordinating bookings and guest arrivals with ease. Lead guests to their tables and make them feel instantly at ease. Share knowledge of our menus with confidence and enthusiasm. Work closely with the FOH team to keep service smooth and the atmosphere upbeat. What’s in it for you Group dining discounts across our venues. Team incentives and trips to celebrate successes. Staff meals & refreshments to keep you energised. Staff referral programme. Bring your friends on board! Early access to earned wages via Stream. You’ll bring A natural ability to connect with people and make them feel valued. A positive, approachable personality and great communication skills. Confidence using booking systems (experience with SevenRooms is a plus). Previous hosting experience in a busy, multi-floor venue or events-led environment. The ability to stay calm, organised, and solutions-focused under pressure. A team-player mindset and willingness to support where needed. Be part of a team that values positivity, service, and growth, and help us make every guest experience one to remember.