Restaurant Manager

Job description

Aramark UK have a fantastic opportunity for a Restaurant Manager to join our friendly team at Warwick Castle! Warwick Castle boasts an impressive line-up of shows including the UK's largest birds of prey show - The Falconers Quest, It is also home to Europe's largest working siege machine, The Trebuchet, and hosts several other spectacular events, concerts, and attractions throughout the year. Your Role You will be responsible for the day-to-day operation of the Undercroft Cafe and managing a small team. Leading by example, you will ensure the team delivers warm, welcoming, and exceptional service that consistently exceeds expectations. This is a full-time role working 5 out of 7 days. You must be able to work weekends and bank holidays. Shift times will generally be 9am-5pm; however, flexibility to work evenings will be required for occasional evening and seasonal events. Key Responsibilities Oversee day-to-day operations of the Undercroft Cafe, ensuring smooth and efficient service Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences Manage stock control and daily financial procedures Uphold the highest standards of food safety, hygiene, service, and cleanliness Drive sales and performance though excellent service and upselling techniques Resolve guest feedback professionally and with a positive attitude Collaborate with the wider Warwick Castle events and catering teams during seasonal drinks receptions Benefits Competitive hourly rate of £13.93 Merlin Magic Passes (free tickets to use across Merlin Entertainments theme parks and attractions) Discounted food on shift Access to a benefits app offering hundreds of discounts, online GP appointments, mental health support, and an Employee Assistance Programme The opportunity to develop and progress Generous accrued annual leave Social events and themed activities Free parking Desirable Qualities Experience within the food and beverage industry Excellent attention to detail, with the ability to work on your own initiative A positive, can-do attitude with a hands-on approach to supporting and leading the team A great communicator who is reliable in all aspects of the role The ability to take on challenges as they arise, responding positively and implementing immediate solutions A strong desire to develop others through effective training and coaching Previous supervisory experience is advantageous About Aramark At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – Join us in fostering a workplace where everyone can achieve their full potential