Restaurant Manager: Angourie Resort

Job description

We're looking for a passionate and hands-on Restaurant Manager to lead the front-of-house operation at Tides Kitchen & Bar , the signature dining experience at Angourie Resort. Nestled amongst beautiful rainforest just minutes from Yamba's iconic beaches, Angourie Resort is home to Tides Kitchen & Bar , where modern Australian cuisine, exceptional service and a relaxed coastal atmosphere come together. Think quality dining without the pretence, a place where guests can enjoy outstanding food and genuine hospitality in a welcoming setting. Reporting to the Head of Food & Beverage , you'll be the driving force behind our front-of-house operation, leading restaurant, café and bar service while creating an experience that keeps guests coming back. This is a fantastic opportunity for an experienced hospitality leader who thrives on coaching teams, elevating service standards and being part of a growing food and beverage offering. What You'll Do As Restaurant Manager, you'll lead from the front and create an environment where both guests and team members can thrive. Key responsibilities include: Lead all front-of-house operations across Tides Kitchen & Bar, the café, kiosk and bar outlets Deliver exceptional guest experiences that drive positive reviews, repeat visitation and guest loyalty Train, mentor and develop a high-performing front-of-house team Create a positive and engaging team culture focused on service excellence Develop and manage rosters aligned to business demand and labour budgets Manage ordering and stock control for the kiosk, café and beverage operations Oversee bar operations, including RSA compliance and beverage standards Work closely with the Head Chef and Head of Food & Beverage to ensure seamless service delivery Identify opportunities to improve service standards, efficiency and guest satisfaction What You'll Bring Proven leadership experience in a Restaurant Manager, Venue Manager, or Lead Food & Beverage role Strong front-of-house experience within a restaurant, hotel, resort or hospitality venue Outstanding people leadership skills with the ability to coach, motivate and develop teams Experience managing rosters and labour costs Strong operational knowledge across restaurant, café and bar environments A passion for delivering exceptional guest experiences Excellent communication and organisational skills A hands-on leadership style and willingness to jump in wherever needed Current RSA certification Availability to work a Tuesday to Saturday roster, including a mix of daytime and evening shifts What’s in it for you? At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more Discounts on a range of NRMA personal insurance products including car, home & travel Grow, progress or relocate your career and move around the NRMA Group or different locations with us. Know you belong: We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. If you're a hospitality leader who loves developing people, creating memorable dining experiences and leading teams from the front, we'd love to hear from you. Apply now and help shape the future of Tides Kitchen & Bar at Angourie Resort. With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.