Resuscitation & Community Outreach Program Manager

Department BSD SIM - Administration About the Department The UChicago Simulation Center strives to measurably improve the quality, safety, and experience of healthcare delivery through the application of cutting-edge simulation methods, systems thinking, human-centered design, and innovative technology. Dedicated to high-quality simulation, the Simulation Center partners across the University of Chicago Health System and Biological Sciences Division to co-design and implement simulation-based programs that promote clinical readiness, skill development, digital innovation, and research. Job Summary The Resuscitation & Community Outreach Program Manager is an integral member of the team, overseeing the logistics, operations, and continuous improvement of the resuscitation programs serving the health system. This includes basic life support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Life Support (PALS), Neonatal Resuscitation Program (NRP), and Advanced Trauma Life Support (ATLS). This role also oversees the logistics and planning associated with community-based outreach and related events which the Simulation Center supports and participates in. Responsibilities Serves as an educator, consultant, and change agent for activities associated with resuscitation under the direction of the Assistant Director, Clinical Simulation & Resuscitation Quality. Maintains a robust network of instructors across the health system. Monitors performance to ensure high quality training occurs across all programs. Ensures equipment is available, maintained, and tracked for optimal programming. Travels to offsite locations to provide instruction, transport equipment, and serve as a simulation technical expert as needed. Ensures compliance with American Heart Association’s Training Institute best practices. Participates in and leads community outreach events. Drives the simulation ambulance to community-based events and executes maintenance protocols and procedures. Servs as an instructor for one or more of the following resuscitation programs: BLS, ACLS, PALS. Responsible for daily set-up, configuration, and clean-up of equipment, classrooms, and all materials necessary for quality resuscitation training. Responsible for scheduling instructors, verifying enrollment of learners, and communicating with stakeholders across all resuscitation programs in an effective and professional manner. Conducts timely administrative duties such as answering emails, typing reports, entering basic data, and photocopying. Actively participates in technical training to stay up to date with simulation technologies and resuscitation best practices. Supports adult learning principles and the learning experience for all center users. Serves as an active participant (i.e. imbedded actor) in simulation activities as needed. Cultivates and maintains a culture of customer service and partnership across the health system, promoting clear communication, transparency, and follow up related to the Resuscitation core. Converses with faculty members, clinical instructors, and learners concerning educational activities on a daily basis. Supports quality data collection, procedures for equipment inventory, equipment usage, reservation tracking, preventative maintenance and repair logs, warranty management, productivity tracking, and survey data collection. Brings a growth-mindset to all duties, actively learning new technologies and skills. Supports the mission, vision, and goals of the UChicago Simulation Center. Assists with simulation related research efforts as appropriate. Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate. Has moderate/high levels of interactions with faculty, researchers and staff for committee work or information. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications: --- Preferred Qualifications Experience: Two years of direct patient care experience as an EMT, paramedic, nurse, or equivalent strongly preferred. At least 3 years of experience working in a related environment strongly preferred. Experience coordinating complex programs strongly preferred. Licenses and Certifications: AHA Instructor status. Training for PALS and ACLS training can be provided upon hire. CHSOS certification to be achieved in the first 2.5 years of employment. ​ Preferred Competencies Knowledge of human anatomy and physiologic states. Proficiency in resuscitation and application of resuscitation in a clinical setting. Excellent organizational skills. Proficiency in MS software applications (Outlook, Word, Excel, and PowerPoint), database management, and Internet utilization. Proficiency with both Macintosh and Windows operating systems. Ability to express technical information clearly and simply to non-technical persons. Ability to learn new software and hardware quickly and independently. Ability to work well under pressure, set priorities, and make critical decisions. Ability to maintain confidentiality regarding job assignments and sensitive issues. Ability to work collaboratively with internal and external individuals from different disciplines and different levels of training. Strong written and verbal communication skills. Self-motivated and requires minimal supervision with the ability to work as a team member. Flexibility and adaptability to work varying hours/days/evening/weekends. Ability to balance multiple tasks simultaneously in fast paced environment. Willingness to be cross-trained as a simulation technologist. Ability to bring professionalism to written and verbal interactions, cultivating and maintaining an environment that welcoming and ensures psychological safety. Working Conditions Clinical environment. Weekend/Evening hours: Occasionally. Travel: Travel across UChicago Medicine’s health system footprint as needed, estimated 20%. Work requires a significant amount of walking, transporting equipment, and occasional heavy physical lifting of equipment. Must be able to lift, reach, carry, pull, and push equipment/materials up to 50 pounds frequently, and occasionally up to 100 pounds. Must be able to see, hear, stand, walk, read, and perform manual tasks with or without accommodation. Manual dexterity and quick movements required for technical tasks. Must be able to travel across the health system footprint. Must be able to drive the simulation ambulance and/or van to transport equipment. Application Documents Resume (required) Cover Letter (required) The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Administration & Management Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required Yes Motor Vehicle Record Inquiry Required No Pay Rate Type Salary ​ FLSA Status Exempt ​ Pay Range $65,000.00 - $80,000.00 The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook . Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.