Retail Area Manager

Job description

### What you'll do: - Support new store launches in France, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness. - Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early. - Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams. - Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience. - Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements. - Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory. ### Who we're looking for: - Comfortable working on store launches and supporting performance improvements. - Strong with data and numbers, especially around store performance, inventory, and customer feedback. - Hands-on problem solver who can react quickly in fast-paced environments. - Collaborative and comfortable working with franchise partners, store teams, and internal stakeholders. - Customer-focused and motivated to improve in-store experience and satisfaction. - Fluent in English and French, other European languages are a plus. ### What we offer: - Growth opportunity in a rapidly growing company. - Supportive team environment, working locally and globally. - Career development with access to continuous learning and training. - Competitive compensation and health benefits.