Retail Assistant Store Manager (Product/ Back of House)

Job description

Vuori is looking for an Assistant Store Manager of Product who will play a pivotal role in the seamless functioning of our retail store through a focus on visual merchandising and product operational excellence. As an Assistant Store Manager of Product at Vuori, you take full ownership of identifying and resolving product operation challenges in-store, proactively engaging with the General Manager and key retail partners to establish feedback loops that drive continuous improvement and elevate customer experience and visual experience. You are a high-level business thinker, using reporting analytics and personal business knowledge to proactively plan for product actions and moves. You deeply understand how systems within our business connect to and impact one another. You are agile in your work, quickly adopting company SOPs and establishing working routines in the store that are both efficient and effective. You can quickly pivot, adapting your strategic plans and routines to match the most immediate needs of the business. Beyond operational leadership, you’ll champion local community engagement and cultivate meaningful relationships that reflect Vuori’s values and lifestyle. You’ll inspire and grow high-performing teams, foster a positive and inclusive work environment, and empower your people to consistently deliver results across all of our retail priorities. What you'll get to do: Product Plan for and lead the execution of daily and weekly product operations tasks, including all inbound and outbound product shipments, role-modeling and upholding Vuori’s SOPs. Lead and champion the implementation of product operations initiatives to enhance accuracy and efficiency in inventory management and product handling, consistently driving projects to timely completion and meeting all critical deadlines. Swiftly identify and address product concerns, collaborating with the General Manager and HQ partners for continuous improvement and customer satisfaction. Own and oversee the implementation of visual merchandising initiatives, including new product flips, mannequin looks, in season product management, and overall in-store standards. Collaborate closely with the Field Visual Merchandiser to implement and adapt visual merchandising strategies that meet brand standards and seasonal objectives, demonstrating a keen understanding of business trends and customer preferences. People Support the General Manager in promoting a culture of excellence, emphasizing open communication, trust, respect, punctuality, accountability, and commitment to role responsibilities among staff members. Partner with the General Manager to implement hiring, onboarding, and ongoing training, development, engagement strategy for store employees Champion a safe and healthy work environment by proactively identifying, assessing, and mitigating potential hazards or risks, and implementing best practices and safety protocols. Customer Experience Take proactive ownership of the sales floor and sales team to ensure that customer experience remains the top priority, fostering a customer-centric environment where every interaction is meaningful and memorable. Empower employees to make decisions and resolve customer issues independently, while providing guidance and support as needed. Community Assist in the implementation of community initiatives. This includes highly effective product promotion and community event strategies that position the store as a destination for both shopping and community involvement. Has the option to attend team sweats. Represent the Vuori brand while in store and at community events. Finance & Labor Assist the General Manager in schedule and labor management, adhering to all company scheduling best practices and applicable local and state labor laws Support payroll efficiency by aligning labor deployment to operational demand and consistently achieving UPH targets through effective scheduling, productivity monitoring, and real‑time labor adjustments. Assist in management of store expenses, fully utilizing allocated budget to recognize team performance and drive business results. Who you are: Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day. Must be a leader in punctuality and attendance, adhering to scheduled shifts. Ability to develop relationships with customers and colleagues. A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns. Ability to prioritize multiple tasks in a fast-paced environment. Ability to quickly learn new procedures and processes. Strong organizational skills and follow through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Eager to develop new skills and responsive to feedback. Willingness Requirements: Willingness to lift and move products and equipment and boxes weighing up to 30 lbs Willingness to stay active and move throughout the store during each shift Willingness to reach, bend, and use a step stool or ladder when needed Willingness to work in an environment with bright lights and music Willingness to work as part of a team in a fast-paced retail environment Our investment in you: At Vuori, we’re proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $21/hr - $25/hr, plus team pooled commission. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines. Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.