Retail Business Banking Relationship Manager @ v Banking

Job description

Why Eurobank? Are you enthusiastic about having a positive impact and working with a great team? Join us at Eurobank where Prosperity needs Pioneers! You will belong to a banking community that drives innovation, strives to exceed customers’ expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Take advantage of multiple learning & development opportunities, flexible work arrangements, and a workplace where you will feel valued and respected! But hold on! We’re looking for more than just a great CV: We’re looking for your unique personality. Apply today and be part of a team as unique as you! Position Overview We are seeking a Retail Business Banking (RBB) Relationship Manager to join our v Banking Team in Athens, part of External Networks & Alternative Channels within Retail Banking Networks at Eurobank. In this role, you will be responsible for providing holistic service and developing relationships with assigned Retail Business Banking Prime customers through video banking, an innovative communication channel that supports personalized and efficient customer service. As an RBB Relationship Manager @v Banking , you will contribute to achieving the strategic and business objectives of the RBB Segment by building strong relationships with business customers, identifying commercial opportunities and driving the business plan of your area of responsibility. The position also offers the opportunity to strengthen your knowledge of digital communication channels and contribute to the development of an innovative banking service in the Greek market. Your key responsibilities will be: Interact with business customers to understand their needs and identify appropriate solutions. Contribute to achieving the strategic objectives and business targets of Retail Business Banking. Identify opportunities to generate new business and increase revenue and profitability for the channel. Manage and develop an assigned portfolio of up to 350 RBB customers through video banking. Analyze, investigate and address the needs of assigned RBB Prime customers. Build and maintain trusted relationships with customers by providing advisory support on their business activities and personal banking needs. Keep customers informed about market trends and competitive developments. Maintain up-to-date knowledge of available online products and services to identify solutions tailored to customers’ needs. You will be a great candidate if you: Have 1–3 years of relevant professional experience in the banking sector. Hold a Bachelor’s degree in Finance, Business Administration or a related field. A postgraduate degree will be considered an asset. Hold professional certifications in RBB (Level II) and Insurance Mediation (Type A). Have a good command of English, both written and spoken. Are proficient in the MS Office suite. Demonstrate a strong focus on self-development and continuous learning. Embody our value-based behaviors, with an emphasis on delivering impactful results and building mutually beneficial relationships with customers and colleagues. What’s in it for you: Competitive remuneration. Learning & Development: Access Unlimited Udemy Learnings, international training methodologies Upskilling, Professional development and career guidance from successful executives. Identification and Utilization of Talent Pool through a structured Talent Management process. Wellbeing: Premium Health & Life insurance for you, your partner and/or your family and mental health support. 25 Days off from day one, plus potential extra days through our Winter Bonus scheme Pension plan to support your plans and future financial expectations. Engage in volunteering activities through our TeamUp program. Team building & wellbeing activities. Extra Benefits: Exclusive discounts at partner stores. Staff pricing for banking products. Nursery allowance for your little ones. Join us! If you think you are the right fit for this role, we'd like to hear from you! Apply by 03/11/2026. Find us on LinkedIn so you can stay updated on our latest news! At Eurobank we are committed to providing equal employment opportunities and prohibiting all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.