Retail Deposits and Payment Products Career Opportunities

Job description

Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Here are the Retail Deposits and Payment Products career opportunities you can explore: 1. Position Title: Product Manager (CASA, Acquisition, Preferred Banking) Job Summary: Responsible for the planning, development, execution, marketing and growth of assigned products. Defines the product vision; works closely with IT, sales, marketing and control units to ensure that revenue and customer satisfaction are met while meeting regulatory requirements and addressing identified risks. Oversees other Product Managers and/or Product Assistant. Specific Duties & Responsibilities: Defines product strategy and roadmap of assigned products. Prepares product financial targets. Recommends the nature and scope of present and future product lines by preparing Product Concepts and Designs, Product Proposals, Service Descriptions and Business Cases for approval. Prepares Request for Service Changes (RSC), if project requires system enhancement/development, and coordinate with ITG on the requirements and timelines. Reviews and endorses other required documentation (i.e., Maintenance Forms, RSC Responses, etc.) Works closely with Risks, Accounting, Legal and Compliance regarding agreements, documentation requirements and processes. Ensures BSP and other regulatory requirements are met Reviews and customizes agreements depending on the party/ies. Liaises with BSD on policy-related requirements and securing committee approvals. Handles coordination with Risks, Accounting, Legal and Compliance regarding agreements, documentation requirements and processes. Ensures BSP and other regulatory requirements are met Reviews and customizes agreements depending on the party/ies. Coordinates with external parties on product development requirements, if necessary. Determines product pricing by utilizing market research data, reviewing production and sales costs, and anticipating volume/ count targets. Works with distribution channels to ensure product success and market growth. Conducts product training to frontliners and other support units. Prepares report on competitive information and market trends. Drives product launches in coordination with Marketing. Conceptualizes promotional campaigns to help achieve business goals. Defines product marketing communication objectives. Works with Marketing on the conceptualization and implementation of communication plans, which include collaterals, PR materials, and events. Ensures that communication materials are updated. Handles product performance monitoring and ensures profitability of assigned products. Performs regular management update on product takeup. Performs other related functions that may be assigned from time to time. Qualifications: • Bachelor’s degree holder • With at least 3-5 years of solid work experience in a consumer retail business or any related business with strong background in handling Deposits, Payment, CASA or remittance products or product management. • With proven experience in guiding individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including the ability to act as a role model within the organization. • Has experience in coaching, developing action plans, which maximize performance, and providing effective feedback. Other Details: Rank: Junior Officer Office Location: The Shops, BGC Business Unit: CBS - Retail Deposits and Payment Products Division 2. Position Title: Portfolio Management Officer Job Summary: The Portfolio Management Officer shall be responsible for the development and implementation of strategies that will upgrade identified mass market segments (i.e. payroll, remittance) to higher segments by increasing their product take-up, in close coordination with the Institutional Cross-Sell team, other internal stakeholders and control units. Role Exposure: Strategic Support Analyzes internal data for an in-depth understanding of customers Conducts market research to identify threats and growth opportunities, keep in tune with industry trends, monitor competitors, stay abreast of new technologies and understand markets as a basis for developing strategic initiatives Portfolio Management of Deposit Products, resulting in migration/upgrade of identified mass market sub-segments to HPR leveraging on payroll, top-ups, etc. Assesses current strategies to leverage on organizational strengths, identify gaps and recommend strategic initiatives that will improve organizational effectiveness Implements initiatives and works with internal and external agencies to execute campaigns and ensure alignment in approach and deliverables; supervises measurement of campaign effectivity Manages cross-functional teams and collaborates with other groups across the organization for project execution Coordinates with control units within the organization to ensure compliance Supervises monitoring and timely measurement of effectiveness of the initiative or campaign Deliverables Including, but not limited to: Research output, including but not limited to a roadmap for business / product / service (i.e. enhance transaction monitoring for remittance etc.) Number of customers from identified mass market sub-segments migrated to a higher segment / availing of a second product Increase in Net Customer Value (NCV) Increase in PPC Qualifications: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. At least 5-7 years of experience in campaign implementation, portfolio management, strategic planning, or a related field. Proven track record in developing and implementing strategies to upgrade mass market segments Other Details: Unit: Consumer Business Sector – Retail Deposits and Payment Products Division Location: 100% Onsite – The Shops, BGC, Taguig