Printfresh, the Philadelphia lifestyle brand known for joyful, hand-painted prints, is opening a cafe and retail flagship designed to feel joyful and memorable, and we're looking for a hands-on Experiential Retail Lead to bring it to life. You'll be equal parts operator, curator, host, and merchant: leading day-to-day cafe and retail operations while creating the events, displays, and thoughtful details that make people linger and return. You'll run the business with an owner's mindset, build a warm, energetic culture that keeps people coming back, and grow into a multi-store leadership role as we expand.MissionRun the spaceLead daily operations: Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.Own the business: Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.Create the experienceProgram & host: Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.Hospitality that sticks: Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk-ins into regulars and regulars into superfans.Merchandise & curateStyle the mix: Curate a layered mix of core products, seasonal collections, gifts, and artwork — compelling but mindful of flow and sell-through.Support buying: Help the buying team select gift and 3rd-party merchandise for the store and online.Build the team & the futureLead the team: Hire, train, schedule, and inspire a team that loves showing up — teaching them to tell the Printfresh story and host with warmth.Shape what's next: Document what works and share insights to inform future Printfresh stores — your path to Director of Retail.RequirementsSkills and Requirements:3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadershipExperience opening or operating a store, pop-up, cafe, or community space strongly preferredProven experience supervising staff and managing schedules (required)Strong aesthetic eye and a genuine love of merchandising, selling, and hostingOrganized, resourceful, and calm in a fast-paced, still-being-built environmentComfortable flexing between styling a display, running an event, solving inventory, and helping a customerWhat We OfferHealth and dental insurance PTO and paid holidays 401(k) with company match Employee discount on all Printfresh productsAbout Our CultureAt Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:Do the Right Thing Just Say It Do What It Takes Just Off-Center Customer-Centric Learning OrientedBenefitsWhat We OfferHealth and dental insurance PTO and paid holidays 401(k) with company match Employee discount on all Printfresh productsAbout Our CultureAt Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:Do the Right Thing Just Say It Do What It Takes Just Off-Center Customer-Centric Learning Oriented
Printfresh, the Philadelphia lifestyle brand known for joyful, hand-painted prints, is opening a cafe and retail flagship designed to feel joyful and memorable, and we're looking for a hands-on Experiential Retail Lead to bring it to life. You'll be equal parts operator, curator, host, and merchant: leading day-to-day cafe and retail operations while creating the events, displays, and thoughtful details that make people linger and return. You'll run the business with an owner's mindset, build a warm, energetic culture that keeps people coming back, and grow into a multi-store leadership role as we expand.
Mission
Run the space
- Lead daily operations: Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.
- Own the business: Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.
Create the experience
- Program & host: Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.
- Hospitality that sticks: Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk-ins into regulars and regulars into superfans.
Merchandise & curate
- Style the mix: Curate a layered mix of core products, seasonal collections, gifts, and artwork — compelling but mindful of flow and sell-through.
- Support buying: Help the buying team select gift and 3rd-party merchandise for the store and online.
Build the team & the future
- Lead the team: Hire, train, schedule, and inspire a team that loves showing up — teaching them to tell the Printfresh story and host with warmth.
- Shape what's next: Document what works and share insights to inform future Printfresh stores — your path to Director of Retail.
Requirements
Skills and Requirements:
- 3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
- Experience opening or operating a store, pop-up, cafe, or community space strongly preferred
- Proven experience supervising staff and managing schedules (required)
- Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
- Organized, resourceful, and calm in a fast-paced, still-being-built environment
- Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer
What We Offer
- Health and dental insurance
- PTO and paid holidays
- 401(k) with company match
- Employee discount on all Printfresh products
About Our Culture
At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:
- Do the Right Thing
- Just Say It
- Do What It Takes
- Just Off-Center
- Customer-Centric
- Learning Oriented
Benefits
What We Offer
- Health and dental insurance
- PTO and paid holidays
- 401(k) with company match
- Employee discount on all Printfresh products
About Our Culture
At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:
- Do the Right Thing
- Just Say It
- Do What It Takes
- Just Off-Center
- Customer-Centric
- Learning Oriented
Printfresh was founded in 2016 by textile designer and fashion entrepreneur Amy Voloshin and her husband (and business partner) Leo Voloshin. A majority woman-owned business, Printfresh is a collection of sleepwear, apparel, and lifestyle items that are inspired by plants, animals, and home décor. From the early days of Amy packing and shipping orders out of her house, Printfresh has grown into a nationally recognized (and loved) brand with new collections released monthly. We’d love for you to learn more about us at www.printfresh.com or by joining our community on Instagram, @printfresh. Sweet dreams ahead!
Printfresh was founded in 2016 by textile designer and fashion entrepreneur Amy Voloshin and her husband (and business partner) Leo Voloshin. A majority woman-owned business, Printfresh is a collection of sleepwear, apparel, and lifestyle items that are inspired by plants, animals, and home décor. From the early days of Amy packing and shipping orders out of her house, Printfresh has grown into a nationally recognized (and loved) brand with new collections released monthly.
We’d love for you to learn more about us at
www.printfresh.com or by joining our community on Instagram,
@printfresh. Sweet dreams ahead!