Retail Guide

Job description

At Orvis, our Sales Associates are front line Retail Guides-inspiring, outfitting, and guiding customers on their outdoor adventures. Orvis is where passion and a career meet. Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will: • Create a store atmosphere that is welcoming and inclusive • Serve as a brand ambassador and lead by example in a fast-paced retail environment • Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love WE'RE LOOKING FOR: • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe • Delivery of world-class customer service through empathy, critical thinking and customer centricity • Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner • Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform • Current computer skills and the ability to learn and apply business programs • Ability to handle ambiguity, use sound judgement, and solve problems for customers • Creativity and visual merchandising skills are a plus • Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking • Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets • Maintain a safe, clean and orderly workspace by following all safety policies and procedures WHAT WE OFFER: We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods,and offering a comprehensive benefits package including: • Monthly Team Incentive Program • Employer Matched 401(k) savings plan • Generous associate discount, and opportunities to earn travel credits • Fly Rod loaner program To access our California Applicant Privacy Notice, follow this link: