Retail Implementation Specialist

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity If you enjoy seeing projects, come to life, this role is for you! As a Retail Implementation Specialist, you'll work closely with retailers, internal stakeholders, and external partners to coordinate and deliver a range of store development projects. From store relays and refurbishments to category initiatives and layout optimisation, you'll help bring retail strategies to life in store. This is an office-based role with flexible working arrangements and regular travel throughout SA and NT. In this Role Coordinate store development projects with retailers, internal teams, and external partners Support the successful delivery of new store openings, refurbishments, and store upgrades Partner with retailers to optimise store layouts, merchandising strategies, and format changes Drive the implementation of planograms, ranging initiatives, and category improvements Provide recommendations on equipment upgrades and opportunities to enhance store performance Oversee the delivery of store signage, branding, merchandising materials, and in-store collateral You’re Likely a Match If Proven experience in supermarket, retail operations, or store management Strong knowledge of merchandising, ranging, and category management Experience delivering store fit-outs, refurbishments, or retail improvement projects Excellent stakeholder management and communication skills Strong organisational skills with the ability to manage multiple priorities Project coordination or project management experience Willingness to travel across South Australia and the Northern Territory What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY26) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-CV1 #LI-Hybrid #INFLA